A large and well-known store of the American trading network Macy`s. In it you can buy almost any goods - from trinkets to massive furniture and designer items. Every year, a colorful parade is organized in honor of Thanksgiving. A procession is organized with the participation of artists, huge dolls and Hollywood stars. For Christmas, store windows are decorated with bright garlands.
Joanne We called into Macy’s to see the 100 year old wooden escalator. Typical department store selling good quality, high end goods. As we had never been to.. Read more » the store before we stopped and looked at the map explaining where the different departments were. This was placed more or less straight in the doorway and , as we approached, it had customers looking at the map. We joined them and were in the middle of working out the floor we wanted to visit, but we were told by the shop greeter to move on out of the way from the entrance. ( annoyingly others weren’t told this). Not a great first experience. Maybe the map shouldn’t be placed in a place that can clutter up the entrance.
09.08.23
Nakul Macy's is a shopping paradise that embodies both tradition and modernity. Its vast array of departments offers a wide range of products, from fashion .. Read more »to home goods, catering to all tastes. The iconic Herald Square location is a magnet for shoppers, while the store's historic significance adds to its charm. The seasonal displays and events provide a touch of magic to the shopping experience. Macy's remains a must-visit destination that blends classic retail with contemporary trends, making it a staple in the world of shopping.
02.08.23
Charlie This is the most amazing Macy's store! It's 9 floors of shopping pleasure with tons of friendly/helpful staff! They have a ton of elevators and escala.. Read more »tors to keep everyone moving. I especially like the old wooden escalators! Most floors have a dining option as well. Billed as the "Largest Store in the World" and I believe it! Definitely a stop worth making.
29.07.23
MF. Very nice departmental store. Almost all top luxury brands here. Cloths, shoes, bags, perfumes & makeup etc. Better have Macy’s membership card to enj.. Read more »oy extra 25%.
16.06.23
Charlie This is the most amazing Macy's store! It's 9 floors of shopping pleasure with tons of friemdly/helpful staff! They have a ton of elevators and escala.. Read more »tors to keep everyone moving. I especially like the old wooden escalators! Most floors have a dining option as well. Billed as the "Largest Store in the World" and I believe it! Definitely a stop worth making.
01.05.23
Liz It's definitely more of a tourist place to me than a store to me. It was cool to see their flower display for spring collection. We actually went ther.. Read more »e because in the back of the store is an original wooden FUNCTIONING escalator. It's cool to know that many decades ago people were riding this same escalator. It's a beautiful store but I could only imagine the prices with it being a tourist site. Cool to see them go out compared to the local Macy's back home.
08.01.23
John One of the long standing holiday traditions in NYC is stopping by Macy's on 34th street and Broadway. I come every year to view the shop windows alon.. Read more »g the sidewalk - recommend a night time visit to get the full lighted effect. Inside the different floors offer many goods - they always have something. And the main aisle on the ground floor always has wonderful holiday decorations running the length of the store. Going between floors I recommend taking the escalators near the back, the higher you go the more original they become giving you a walk back in time from when these wooden escalators were a modern invention - and what a grand impression that would have been made on shoppers in those days.
30.11.22
Rob If you have to go, you have to go (but if you can shop online, I'd recommend that!) It's obviously a very busy and very famous department store, but i.. Read more »t's eclectic enough that there's something for everyone. The Sales around Black Friday are very good: ~30% in sports brand areas like Adidas and ~65% off of Macy's products like Christmas decorations. I'd avoid coming here at lunchtime on the weekend, but it's nice and festive if you can take the time to mosey around in the mornings. Don't forget to travel the original wooden escalators and find the giant piano in the basement!
22.11.22
Francesca A shopping-landmark in New York, a must see especially on Christmas Time, with its lovely decorations or during thanksgiving and the popular parade. O.. Read more »utlined over 7 floors, offers from make-up to clothes, shoes, home and toys. This department store has some kind of a vintage hint, maybe because of the unusual division inside, maybe for the wooden stairs. Worth a visit.
06.11.22
Shawna It was great getting to walk through this iconic department store. I didn’t buy anything this trip, but enjoyed the experience. The layout is odd - me.. Read more »n’s clothing in between women’s sections and so on. There didn’t seem to be a rhyme or reason to the placement of merchandise. It was also fun seeing the wooden escalators, but getting on was a little awkward, so watch your step! Overall a nice visit!
28.10.22
Mary We never miss an opportunity to shop at this location when we visit NYC. We've wandered around this store for hours. The service is nothing less tha.. Read more »n perfect and the care taken with decorating this store is second to none. I love the original escalators. This place is an institution.
18.07.22
Heli Great store to shop. It is the biggest Macy’s in United states. There are 7 floors and takes the whole block. Macys do beautiful decorations every Chr.. Read more »istmas and makes it more special. There are many sales going on there and a huge collection you will ever find.
This store has all the brands and there is 7 floors dedicated to men and women’s collection also there is household collection available and a dining area with rides and more available on the top floor.
If you want to explore this whole place it can take up your whole day.
Must visit during sale time. Might not find offers like this anywhere
26.06.22
Katie One of the must sees of NY. This place is nostalgia on steroids and my six year old loves this place. Highly recommend the ninth floor for great deals.. Read more » on furniture. Toys and the wonderful displays are on the eighth floor. Plus size section on the seventh is a lot of fun, as are the restaurants. My son could spend the day here easily!
Minus one star for all the escalators out of operation.
11.06.22
Phillip Hugo at Jo Malone was amazing. I just came back to the states the day before. I was on my way back home to the Burgh. I immediately connected to him b.. Read more »ecause of the love he had for the brand and his love of traveling around the world. The attentiveness and care for his clients is exceeding expectations. Hugo is amazing and deserves to get a promotion because he gave me the best experience I ever had. I have been working with amazing people at Jo Malone for years, everyone is great and positive. But Hugo stood out to me because he exceeded my experience; and he was so passionate about the brand and the people who visit. He creates the ideal customer experience and you can tell he loves people and loves what he does.
10.05.22
Chloe Visited this huge store (it covers a whole block!) to purchase a red dress for a themed party. I found a huge selection and found my perfect look. The.. Read more » reason for the 5 stars however, is due to the customer service. Being from the UK I was not 100% sure re sizes and was confused with the 'P' on the label. The saleslady was very patient with me, explained that P means petite as assured me that the dress I had chosen would fit perfectly, which it did. Thank you so much Macys!
05.04.22
Anais This is my main Macy's store to visit before going anywhere else. This store is where I know I can find anything from makeup to undergarments to home .. Read more »decor. Always top quality in their products, the staff is friendly and helpful if needed.
They also allow you to roam around the store before purchasing anything. This store has a food court. I love the ambiance; always fun and inspiring windows to look at for all seasons. Depending on the times you visit, the main floor is a bit crowded, and I love when the store showcase FIT students' work (see pictures).
The store is clean, neat, and very organized, and I recommend it to any department store customer.
31.03.22
Aimee The flower display in Macy's are spectacular. Love this place. Tons of branded wears. Wait for the sale and youll get a deal. I can spend all day here.. Read more » searching for good deals.
24.02.22
Iman Excellent store, even they have a full level for plus size. I was impressed.
However I was surprised that all the employees in level 7 in plus size se.. Read more »ction refused to purchase for us on Wednesday 23/2/2022 at 8 pm and said go to level 6 or level 4 to pay! I asked one of them for a bag to put my stuff as they were heavy but she said we don’t have!
Mrs Virginia helped us and was very patient I loved her.Also her supervisor was of great help.
27.12.21
Bee I like the old time feel of this store. You'll see what I mean if you ride the escalators to any floor. There are still wooden elements to these ele.. Read more »ctric stairways. I'm sure they have been updated but you might get a sense of what it was like about 100 years ago to ride these. The store itself is always decorated fully for the Christmas season. The front window displays are always picture worthy, so bring your camera..or a cell phone. You'll get a beautiful view of the Empire State Building right outside the store as well. If you go in looking for the restroom, you'll be better off asking a cleark for directions. You can get lost in here easily. This store is a must see if you're visiting around the holidays.
27.12.21
Frances Ok, we get it. This is the biggest Macy's store, right? Which is exactly why I needed to sit down after walking several blocks from the hotel and arou.. Read more »nd the city. So, while in the men's section my son wanted to look around while me and my 8 year old wait for him. As we approached the sitting/waiting area I immediately notice a man laid back with his legs up watching something on his cell phone. As we're walking closer I then notice discarded food packages on the floor and then to my shock I realize that the man's pants are so far down I can see his entire boxers??. Without taking another step forward, I immediately take my 8 year old child and leave to find a store associate.
As I approach the register, I observed 3 woman and immediately identify one as a store associate who appeared to be helping one of the other 2 women. After several minutes of standing at the counter and no one acknowledging me, I realize that the third women is also a store associate. After getting their attention by asking, "do you work here?" They both confirm that they do and at this point, I'm not even sure where the customer walked off to, so I discreetly explain what I saw in the waiting/sitting area. Their response, "yes, we know." ??♀️
Truth be told, I have no idea what that man intended to do or had already done with his pants down. But those associates seemed the least bit concerned?. So, as any parent would do, I took my boys and walked to another section of the store.
24.12.21
Christobel Be prepared to hike your way through this store. No matter the day or time of year, it’s always a mission to get anywhere. It’s massive layout and hug.. Read more »e crowds are just part of the attraction of the world largest store.
Staff are known to be overly helpful because they are commission based. Find a good associate and stick with them!
I love visiting the fragrance section for good deals. Associates can wrap gift items nicely for you if needed.
02.06.21
Steven Found most of what we wanted but it took time and effort. Staff was generally pleasant and helpful. Love the wooden escalators with the wooden sides a.. Read more »nd steps. My favorite thing. It would be easier to shop if they kept like with like so that, for example, all men's outerwear were in one place rather than spread across 3 different floors and grouped by brand and displayed mixed in with other types of clothing (shirts, v etc).
12.03.21
Sure it is Macy's, what else can one say? bought a bedroom set here for a splendid rate. Mary, the woman who helped my lady friend and i whole the purchase.. Read more », was extremely informed and really efficient. not a typical and pushy shop clerk, she honed in on our desires and made the enjoy that rather more fun. She additionally followed up with us for our home shipping provider which changed into surprising and excellent.
01.02.21
Jessica This review is for one customer experience I had at this Macy's. Rina in the women's accessories (hats) department provided outstanding customer servi.. Read more »ce. I had purchased a defective item from another Macy's and Rina worked with me to get an exchange, and honored the price I'd bought it at. She was courteous and friendly through it all. Thank you, Rina!
And shout-out to Vicky in cosmetics for her help on the phone. Vicky was very knowledgeable about the return process, and transferred me to someone who could help me. The phone number for this Macy's is very unhelpful when trying to find a human to speak to - it is an automated system which asked me which department to transfer my call to. I tried 5 different departments and each time the system told me no representative was available, and I finally reached Vicky.
08.12.20
Vi It's Macy's, what else can one say? Bought a bedroom set here for a great price. Mary, the lady who helped my girlfriend and I complete the purchase, .. Read more »was extremely knowledgeable and very efficient. Not a typical and pushy salesperson, she honed in on our needs and made the experience that much more enjoyable. She also followed up with us for our home delivery service which was unexpected and amazing.
27.11.20
Rigo It's Macy's, what else can one say? Bought a bedroom set here for a great price. Mary, the lady who helped my girlfriend and I complete the purchase, .. Read more »was extremely knowledgeable and very efficient. Not a typical and pushy salesperson, she honed in on our needs and made the experience that much more enjoyable. She also followed up with us for our home delivery service which was unexpected and amazing.
17.11.20
Manny Macy's is generally a great place to shop for everyday consumer needs. Macy's does run a good amount of sales daily. They also have clearance for fina.. Read more »l few items. Their customer service is good, though nothing stellar. Online orders generally arrive on a decent timeline. They are also accurate with online orders. They have (before the pandemic) 9 floors and a food court level. Basically its a massive department mall with something for everybody. I strongly believe gift wrapping should complimentary, but don't see this as a big problem. Will be coming back soon.
15.11.20
Fanny Pricey even with discounts but the quality is amazing and the stores large enough to look around and find a price that reaches your price range a litt.. Read more »le better. Shopped in the first floor yesterday for my dad and got him a pricey jacket and today I shopped in the 8th floor for a coat for my sister. Went towards the back and found some very nice ones for $89 and if you have the bronze rewards that's even more savings. Loved the customer service, they went beyond for me to fix a minor issue that was preventing my discounts. This lovely employee stood with me while she spoke to customer service on the phone and made the dragging experience much more tolerable. Definitely would recommend for quality and customer service.
20.10.20
Edward Love cruising through the men's areas for super duper (never-fail) discounts and sales. Love having practically the whole place to myself... hardly c.. Read more »ustomers and no salespeople bothering you. In-N-Out in 40 minutes don't forget to go to the shoes clearance area. Some of the best deals this year I have found there. Best part about it is when I boast to friends about deals I acquired. Their physical reactions are priceless ie eyes pop out of their head... Jaws drop in astonishment.
30.09.20
Nicole Gosh you could get lost for days in this store, but never fear, you can find anything you want, including food. Discounts are really good and every me.. Read more »mber of staff we interacted with, was really lovely and helpful. It's well laid out and we visited quite a few times for items to take home.
A word of warning, going through the handbags and make up can be a little daunting for someone with anxiety as you get shouted or approached at every turn. Just say No, politely and you will be left alone.
23.09.20
Samuel There is always good offers in all the departments. Tourists can enjoy an extra 10% discount on most days. During sales the discounts are even bigger... Read more » Good place to look for blazers and suits for men.
21.09.20
Guru Kind staff. Beautiful displays. Sales. Clean bathrooms. Reminder that life is more than all miseries.
14.09.20
PG Everyone come back! I had a great experience today. The sales people are super helpful and nice. Everything is clean, sales are going on and hand sani.. Read more »tizer is at your disposal. You just have to use it.
14.09.20
Bosco Absolutely everything is sold here. Expensive watches, perfumes, apparel, home decor items and much more. If you are a tourist you can avail of a tour.. Read more »ist discount by showing your passport. It covers one entire square block of New York. Some might call it iconic but it certainly is a part of New York. Must visit even if you wouldn't buy anyting.
04.09.20
Gregory I ordered a mattress set a month ago and only got the frame. I keep calling and trying to track my order but no help. They keep giving me automated ca.. Read more »lls saying it's being delivered but nothing is here yet. I threw out my old mattress expecting the new one to be delivered. Now I'm sleeping on the floor. I'm trying to get help from their customer service and no respose with a human being. I've requested a refund and still no answer. I understand it's a pandemic but stop making promises you can't keep. This is the worse experience I've had. Giant waste of money. I do not recomend anyone order from Macy's ever!
01.09.20
Jonathan This is the old flag ship. I like the wooden escalators. But best of all, I like the people who help you and the hidden people who handle your proble.. Read more »ms. One time i bought a celling fan in their "cellar". I installed it but it blew up. I returned it and was promptly given a new one. But before installing the second one I checked the voltage. It was 240!!! Wrong for normal appliances like a celling fan! I sent a check to Macy's for the second fan explaining that the fault had been with me, not Macy's. They sent the check back and said they were just happy I hadn't hurt myself. I will always love Macy's!
11.08.20
Joanne Aside from the obvious shopping side, this store is incredible on the architecture side. The outdoor awnings are worth looking at on the outside. Th.. Read more »ere is the historic old wooden elevator. My favorite is there is also a sign in one of the entryways recognizing Ida and Isador Strauss who died on the Titanic (that door has lately unfortunately been kept closed so it is hard to see); it is accessible on 34th Street.
09.08.20
Trishianda Lots of stores have closed down however they've added more outdoor seating . Macy's is a great place to shop . its big , clean and cool. Lots of stree.. Read more »t venders with cheap gifts for tourists. Times Square is a 15-20 walk away so just wear your comfy shoes and Enjoy
4.4 / 22
