Overall, my experience at Jumeirah Emirates Towers Hotel was quite positive. The hotel itself is impressive, with stunning architecture and a bustling atmosphere. The staff were friendly and helpful, and the service was top-notch. The rooms were spacious and comfortable, with great city views. The breakfast buffet was delicious, offering a wide variety of dishes. The location of the hotel is convenient, with easy access to public transportation and nearby attractions. My only complaint would be the quality of the cappuccino I had during a business meeting. It was tasteless and lukewarm, which was disappointing. However, this minor setback did not overshadow the overall excellent experience I had at the hotel. I would definitely recommend Jumeirah Emirates Towers Hotel to others, especially business travelers.
Address:
Sheikh Zayed Road - Dubai
Phone:
+971 4 330 0000
Comment
27.03.24
rosie
Must say this is one of the best hotels I've ever stayed in! the staff couldn't do enough to help. Everyone was extremely polite and helpful. All the small things have been thought of, many many hotels could take a leaf out of this hotel. A.. Read more »bsolutely perfect!
29.02.24
hamad
I recently had the displeasure of staying at the Jumeirah Emirates Towers, and unfortunately, my experience was far from satisfactory.
Firstly, despite the hefty price tag, the room was merely passable in terms of quality, failing to justify the pre.. Read more »mium rate charged by the hotel.
Upon check-in with my wife, both of our IDs were scanned, and we were given access to the club lounge. However, the trouble began on our very first night. As we returned from dinner, a security guard near the elevator questioned our room number and proceeded to embarrass us by denying access to my wife, claiming she was not registered. Despite explaining the situation and presenting both IDs that were scanned during check-in, the guard's demeanor remained rude and unapologetic, causing unnecessary discomfort in front of other guests.
The unpleasant encounters did not end there. When we attempted to enjoy the included breakfast at the club lounge as promised during check-in, we were met with further disdain from the staff. Despite arriving for coffee well within the specified hours, the attendant seemed annoyed by our presence, insisting that breakfast time had ended. After clarifying that we only desired coffee, the response was equally dismissive, with eye-rolling and a refusal to accommodate both guests, despite our entitlement to such privileges according to our booking.
Overall, the conduct of the staff and management left much to be desired. For a hotel of such high cost, the level of service and professionalism displayed was wholly unacceptable. I would caution potential guests to carefully consider whether the inflated price tag of the Jumeirah Emirates Towers is truly reflective of the experience they seek.
21.02.24
Musty
very very clean, fast response on pretty much everything. staff are happy , calm and do everything to get your request done. great location... very happy at my stay. will stay here in any of trips to Dubai...
thank you
19.02.24
Aleena
I am not kidding when I say this is the best hotel I have stayed at in the entire world. I’ve travelled all over, but I haven’t stayed anywhere as amazing as Jumeirah Emirates Towers hotel. Location is perfect, and the rooms are super cle.. Read more »an and comfortable and huge! But the best thing about this hotel is the service! We were welcomed with a smile from everyone at the front desk, the doormen, bellmen, concierge, and the man who calls the elevator. Everyone was SO nice and helpful. The breakfast restaurant staff was OUTSTANDING, especially the manager (the lady who stands at the front) - she was so extremely nice and made us feel at home everyday. It was my birthday during our stay, and she made it extra special, which I really appreciate! Thanks to the amazing service, JET hotel has a customer for life, and I will definitely be back soon!!
07.01.24
Mohammad
My wife and I came to Dubai for our honeymoon. The staff was super accommodating. The breakfast buffet was outstanding. Everything was amazing at this hotel. Transportation was easily available by use of taxi or private car. The view from our room ou.. Read more »t of this world. You could see all the high rise buildings and museum of the future. I highly recommend people checking out this hotel. I will definitely stay again once I come to Dubai again.
28.08.23
Huda
Everything about the hotel is satisfying except the valet parking service. They scratch my car in the front & they didn’t inform me. As I reach my home I discover it & of course I can’t call & complaint cause last time I calle.. Read more »d them they denied. Please do go to the hotel but do not trust the valet.
06.07.23
Moideen
So, I recently had the chance to visit Emirates Towers in Dubai, and let me tell you, it's one impressive place! These twin towers are a stunning sight that stands tall and proud in the city's skyline, embodying elegance, style, and everyth.. Read more »ing modern.
First things first, these towers are seriously eye-catching. The sleek and futuristic design is hard to miss, and you can't help but be amazed by their sheer size and prominence. The glass exteriors add an extra touch of sophistication and reflect the energy of the city beautifully.
Now, let's talk about what's inside. Emirates Towers is like a buzzing hive of activity. It's a bustling business hub, housing some top-notch corporate offices. You can feel the pulse of Dubai's commercial world just by stepping foot inside. But it's not all work and no play! The towers also offer a fantastic range of high-end shops and boutiques, where you can indulge in some retail therapy. And oh, the dining options! From fancy restaurants to casual cafes, there's something to satisfy every palate.
Make sure you take a trip up to the observation deck, because the view is something else. You'll get a jaw-dropping 360-degree panorama of Dubai's iconic landmarks. Seeing the city from that height is an experience in itself. You'll understand why Dubai is famous for its architectural marvels and the remarkable growth it has achieved.
The attention to detail and top-notch service at Emirates Towers are worth mentioning. The staff there are friendly, professional, and go out of their way to make you feel welcome. It's the little things that make a big difference, and they truly know how to make your visit memorable.
Emirates Towers is a shining example of Dubai's vision and determination. It seamlessly combines tradition with innovation, and you can feel the city's spirit of progress and ambition pulsating through its walls. Whether you're a business traveler or a tourist looking for an extraordinary experience, this place has got you covered.
All in all, if you find yourself in Dubai, make sure to swing by Emirates Towers. It's a captivating destination that showcases the city's knack for style, luxury, and staying ahead of the game. Get ready to be blown away by its impressive design, outstanding amenities, and the vibrant atmosphere that surrounds it. Trust me, you won't be disappointed!
30.06.23
Stanisław
Jumeirah Emirates Towers is one of the finest hotels I've ever visited. The spacious apartments offer breathtaking city views. The breakfast spread is a culinary delight, with a wide variety of dishes. The staff is friendly and helpful, going th.. Read more »e extra mile to ensure a memorable stay. Special thanks for the thoughtful birthday surprise for my wife.
25.06.23
Bita
The best quality for the price! Very well managed , super clean , perfect services, respectful and helpful receptionists, best quality of food , super spacious rooms ! Like an apartment!
My whole experience for 7 nights was the best ever .
The pool w.. Read more »as nice too :)
Everything was in a right place and more than what we usually need . Just super generous:))
Also the hotel is attached to the train station and only two stations to the Borj Al Khalifa and Dubai Mall .
You don’t have to go out in a hot day to take the train !
Also the hotel is attached to the museum of the future and you could have a lovely view of the museum ( spectacular building), also night view of a busy city but no noise fro your large windows. Very silent and comfortable.
I would strongly recommend to experience this hotel .
08.06.23
The
I recently visited this establishment and was thoroughly impressed by the overall experience.
The atmosphere was great, with a clean and comfortable environment that was perfect for relaxing and enjoying some good food.
The staff were all incredibl.. Read more »y friendly and welcoming, with big smiles and a positive attitude that really added to the experience.
I was especially impressed with the manager, Mariana, who went above and beyond to make me feel welcome and ensure that everything was perfect. She's a true professional, and I could tell that she takes great pride in her work.
All in all, I had a fantastic time at this establishment and would definitely recommend it to anyone looking for a great dining experience.
Thanks to the wonderful staff and management for making it such a memorable visit!
27.05.23
Murat
Professional and friendly staff, very nice hotel. Great location if you are visiting DIFC (free shuttle there as well). The rooms and lobby may look like they need a bit of a refresh, but they are very comfortable. The Agency bar is one of the last h.. Read more »otel bars where you can still enjoy a smoke! The breakfast and dinner buffets are very good with a lot of choices. A very good place to stay, in general.
20.03.23
Manu
Visited after years. It has transformed - for the better. Do-working space, Dubai Futures Foundation, Labs - it’s like being in a cool fin tec office but better. Great coffee shops all round especially Coarse.
10.02.23
Michael
Great hotel, more for business travellers but also for families. Large rooms and location in the city center (opposite DIFC). There is no beach and the pool is not very large. But the breakfast buffet is one of the best i have ever seen, location is .. Read more »very good and the gym is state of the art. Very recommended!
23.01.23
Zeinoun
Went there for a business meeting. Amazing views!! However we had cappuccino and was the worst ever!! And what I mean the worst ever I mean it and I am not a picky person. Zero taste, lukewarm…I really didn’t know what to say to the gues.. Read more »t. No one could drink it. And those glass water bottles they are using!! U can’t open easily and one it opened spilled on myself as you have to apply pulling force!! Now never stayed there being resident of Dubai. But this poor experience didn’t give me first impression!!
18.01.23
Tom
I stayed for 4 nights on a work trip. I had a mini suite on the 44th floor which was spacious and very comfortable. I slept well in the bed and the room had everything I needed to work in the evenings - a comfortable office chair and desk. The safe w.. Read more »as mercifully easy to use.
The service was excellent throughout. My room was kept spotlessly clean and the team in the breakfast and lunch buffet were friendly and very responsive. The people helping us in and around our meeting rooms were great too - very helpful and they jumped on any extra ask.
I used the gym a couple of times. There's a weights area and a cardio area. Both well equipped by most hotel standards and not busy. The temperature was too high so I stuck to weights - I'd have sweated buckets doing cardio!
08.01.23
Vince
Definitely should be on your list of hotels to visit.
Loads of restaurants and cafes to choose from. They offer various cuisines and theme nights and what great is that the hotel also offers the view of “the most beautiful building” - mu.. Read more »seum of the future.
19.11.22
Numan
One of the nice and lifetime memorable place to stay in Dubai. the overall staying experiences were great and extra ordinary, from lobby to Room, from comfort to high tech, from food to room services were amazing. highly recommended
24.09.22
Rhonda
This is one of the most beautiful hotels I’ve been to in a long time. The staff was amazing even down to housekeeping!!! They were very attentive to their guest and made sure you had the best experience. The hotel is clean. The atmosphere is go.. Read more »od. I had no complaints. This is most definitely a five star hotel!
10.09.22
Rob
Without any question, the best hotel for a business trip not just in Dubai but in my experience, anywhere I have stayed in Europe, Asia, Africa and North America. Terrific staff and a great location for DIFC. If you're bringing family (as I have.. Read more » many times) it's good for them too. Kids will love the new museum of technology and adults will appreciate the pool and the other facilities. And the wonderful Metro is now connected by a closed walkway, very useful if your visit is in the summer,
17.08.22
Mustafa
From the time I set foot in Dubai Airport a limousine service was waiting for me and was received by a pleasant personality who took me and my wife to the limousine and we were driven to the hotel were without hassle I was taken to my room. What I lo.. Read more »ve most about the hotel is its location. It's connected to the metro station, connected to the museum of the future, less than ten minutes drive to Dubai mall. I just love this hotel
16.08.22
Talgat
My holidays in Jumeirah Emirates Towers was perfect as it always used to be before. Service was excellent, staff were helpful and variety of food and quality exceeded our expectations. Access to the beach of Jumeirah Zabeel Saray was so nice and we c.. Read more »ould swim in a beautiful sea although the pool at the hotel was good. That's why we decided to swim in the pool at the morning and went to the beach after 4:00 p.m. We also visited the Museum of Future which is nearby the hotel and it was magnificent and breathtaking experience for us. It is important that now you can pass from the hotel to metro along the Museum via passages because the temperature in streets are extremely hot and wet. I strongly recommend you to stay at this lovely hotel in case you decide to make a stop in Dubai.
26.07.22
Amanuel
Amazing in every way...all the way from check in to check out and everything in between has been a delightful experience! Great place, delicious food, amazing people! Thank you very much for making our stay pleasantly memorable one.
23.07.22
Dylan
A truly amazing hotel experience. The professionalism of the staff was unique and the hotel was luxurious and super clean. They really go the extra mile for their guest. Recommending this hotel to everyone who's planning on visiting Dubai!
19.06.22
Saeed
+:
1) Location
2) The stuff was exceptional , very polite and helpful.
3) Nice view.
-:
1) Combs and threads and needles were not available in the room.
2) The interior design of the room looked old compared to a 5-star hotel—especially the wo.. Read more »oden table and the color of the wood.
3) The breakfast hall was relatively small and you had to wait for the table to be empty during the busy time.
11.06.22
S
We’ve been staying at JET since 2015. Outstanding hotel, outstanding service and also a pleasure to stay here. We wouldn’t go anywhere else. Perfectly located for either downtown shopping or a short Taxi Ride to JBR. The staff are profess.. Read more »ional and very polite. If you’re reading this, don’t waste your time going anywhere else, honestly.
08.06.22
Memviluz
Thank you Ms. Monica for helping us. You are very kind and accomodating.
The room is super nice and view is amazing.
02.06.22
Jan
Jumeirah Emirates Towers is right where you want it - on top of future Museum and the Hub of Innovations. Rooms feels fresh and new. The breakfast provides a good selection of fresh fruits. And ask for a handmade cup of Ristretto or Cappuccino to the.. Read more » fresh pastry. We are looking forward to come back.
23.05.22
H.
This was my first experience with the Jumeriah brand hotels and resorts. I can genuinely say that this has been one of the most pleasant business stays I have had in a long time. The staff was courteous, professional and the service was extraordinary.. Read more »! All requests were met with pleasure and a smile. I had an item brought from one of their sister hotels and it was delivered on time and as promised. We visited several restaurants within the Jumeirah and all were excellent. The concierge helped with reservations and transportation arrangements. Their in-house tour and travel agency helped with all the fun activities. A truly remarcable experience. I am now a member of their loyalty program and will stay at their hotels wherever I can.
17.05.22
Hammad
Overall very nice experience. Friendly staff, nice food comfy rooms. Only problem was noisy water pipes, loud enough to wake you up from sleep.
13.05.22
Saeed
+:
1) Location
2) The stuff was exceptional , very polite and helpful.
3) Nice view.
-:
1) Combs, threads and needles, and slippers for bathing were not available in the room.
2) The interior design of the room looked old compared to a 5-star hotel&.. Read more »mdash;especially the wooden table and the color of the wood.
3) The breakfast hall was relatively small and you had to wait for the table to be empty during the busy time.
27.03.22
Paul
First time in Dubai and this was a great first hotel to stay in.
Great location, beautifully furnished and modern room. Super comfortable bed. I need to go again.
Be sure to check out the view from the bar on the 51st floor.
13.03.22
eyerusalem
Spectacular hotel in the city, I stayed in a club room the view was stunning, the room was amazing !! Got everything l need .very luxurious and spotlessly clean.
Staff are professional and polite, breakfast variety and lots of options.
Price worth o.. Read more »f what you going to experience in this place the facilities and the services made me dought of what I have paid.
Definitely will stay again. we had a great time!
09.03.22
Bambi
Great place located close to DIFC. Loved the view of my room & the breakfast buffet. Hotel staff always was very helpful and friendly, had nothing to complain. Will come back for sure - already looking forward.
04.02.22
Abhimanyu
Great hotel and amazing banquets. Highly recommended for meetings, events and exhibits. A luxury destination for all your business needs.
30.01.22
Raghuraman
Wonderful views. Wonderful location. Wonderful staff. Insane location.
Good food. Good spaces. Good lifts.
Only thing it lacks , good music.
18.01.22
Maher
Great hotel with great location and excellent services.
Modern, clean and well maintained. Very clean and quiet room. Very speed check-in and check-out. Excellent and efficient valet parking.
Good breakfast but needs improvement in terms of quality a.. Read more »nd variety.
Professional and friendly staff.
Shall stay here again in the future.
15.12.21
Vibinprinceraj
A good place for business. Located in the heart of the city. Make sure you have your passport or Emirates ID to enter into the premises.
And it would be pretty confusing to go around. And sometimes, even staffs wouldn't know if there's an .. Read more »event happening or not.
So collect the right informations before you enter into the premises.
14.12.21
V
Cheap 5 star hotel in a prime location close to central Dubai. Food is excellent and quality of service is out of the world. Rooms are big and cleanliness is great.
22.11.21
S
Five star luxurious hotel.
The staff is so friendly & dedicated.
I will definitely be returning here again soon.
14.11.21
SARA
lovely hotel! Room sizes are big, very comfortable bed, breakfast was tasty, beautiful location and view, we didn’t feel that hotel deserve what we paid, we expected better, need improvement.
Anyway thank you all the best ?
07.10.21
Nataliya
One of the very best hotel stays for my Sister and myself we've ever had with me being a frequent Traveller at a global scale, staying in good Hotels in general. Everything was wonderful about this stay of ours and the hotel itself. Every person.. Read more » within the Hotel Team is an Expert in what they do. The atmosphere throughout the Hotel is truly welcoming; the venue itself is beautiful, clean and spacious. It has a grand feel. Great design with the delicious food being served irrespective of whether we're talking about breakfast, dinner or, indeed, night time menu. No wonder this hotel has a ranking 'the best business hotel in the world'. It deserves it. We already look forward to being back to Dubai and staying in this Hotel again. In the meantime, we want to thank Everyone involved for making this stay of ours so enjoyable and memorable for us ) Keep well!
02.10.21
Ziwei
One of the best business hotel to stay in Dubai! Also it serves as family hotel surprisingly well due to its location and very nice service team. Amazing facility including swimming pool and gym, hotel room is spacious and has contemporary design, ou.. Read more »r kids simply love this hotel
01.10.21
L
I have stayed at multiple other hotels in Dubai and was excited to try a jumeirah hotel for the first time. In short, I will say this hotel was good but not amazing. It didn’t feel like a 5 star hotel honestly. It felt more like 4 star. The lob.. Read more »by, elevator and external part of the hotel looked amazing. But the hotel room was just average. Seemed a bit dated. Service needs to be improved, long wait for anything we ordered to the room.
29.09.21
Ahmad
Overall 3-4 stars experience.
5 stars things about this hotel:
1- Front entrance of the hotel by the museum of future with some Lamborghini cars parked outside.
2- Shampoo and shower gel. Amazing!
3- Brandless coffee in room. Excellent though!
3 s.. Read more »tars:
1- it looks average from inside. Not as promoted as luxury.
2- overpriced overall
3- anything you order or if you want to call operator , takes a long time.
4- they don’t have robes
5- no outlets near the bed to charge your phone.
25.09.21
much
To put it bluntly: Jumeirah Emirates Towers has been one of the best hotels we've ever visited. Everyone is very attentive, the rooms are cleaned and revised twice a day, the breakfast buffet is staggeringly bountiful with all manners of breads,.. Read more » pastries, fruits, choice of omelette, etc... We had a spacious room all the way up on the 38th floor with a fantastic unobstructed view on The Gate, and riding the glass elevators daily never seized to amaze us. The bed and pillows were extremely comfortable, as were the big bath tub and walk-in shower. The entire hotel and staff radiate such luxury, and are very welcoming and accommodating. Having a metro/train stop at a five minute walk is definitely a plus. Very highly recommended.
16.09.21
CHRAIBI
One of my favorite hotel in dubai specially for business travelers. The team are very good and serious
14.09.21
ryan
A beautiful, modern and friendly hotel with excellent service and staff assistance. Ideal location to get on the metro and easy 15 minute drop off to the airport. Perfect for business or pleasure
18.08.21
Daljit
Superb service, great vibe, so professional, clean ref: Covid. Loved this salon came every day whilst in Dubai. 5 star service ⭐️ ⭐️⭐️⭐️⭐️
18.08.21
NAWAR
The view from the room was jaw dropping but that is the only good thing.
The rooms felt old, request for a non smoking room wasn't met, the breakfast buffet was HECTIC.
05.08.21
Elad
Very good service. High quality hotel. Friendly staff
19.07.21
Khalid
An iconic place - can't belive it's more more than 25 years old
22.06.21
Philippe
20 years down the road, still one of the most beautiful architectures in Dubai. Centrally located and has maintained its standard throughout
22.05.21
Harald
I enjoyed staying in the hotel. The service was excellent, breakfast was good. Room was spacious, clean and towels and other items were never missing and replaced twice a day as necessary. I would have loved to go to the bar in the 50th floor of the .. Read more »hotel but it was closed during the time I was there (May 2021), I guess for economic reasons due to Covid. I uploaded a picture to this recession, it shows the stunning view from my hotel room.
18.05.21
Igor
Please be careful with your credit cards in this hotel. My bank account was charged by emirates towers two times after i left this hotel on 23rd of may. They dont respond on my emails.
12.05.21
Abdulrahman
Great hotel. Nice view and responsive staff. I like their e-butler service it was good and responding fast. I would recommend this lovely hotel.
21.03.21
Israa
The hotel is nicely located and the rooms are nice and spacious. My two colleagues got an upgrade, I did not.
Other than that, I love the E-Butler Service via WhatsApp which enables me to get information instantly and I LOVE the bed and pillows.
05.03.21
Jacky
A very nice place in Town, near the metro and everything. Breakfast, room, housekeeping, reception and the personal were top. We realy enjoy our stay for 5 days. We will be back soon.
Best regards
Jacky Foureau
05.03.21
real
One of the best ? locations for business, leisure, food and hang outs. The Gym, Spa, Barber, restaurants are all highly recommends and worth spending a day there. Watching the peacocks around the towers is a very unique experience as well ?
02.03.21
MBK
Generally, Very nice. The lobby is different but ok. The rooms are not bad. The restaurants are nice and worth the time and money. The location is good especially if you're visiting the financial center or the expo center. You may not book there.. Read more » again, but you won't regret the experience.
13.02.21
Audrey
I love this hotel, It's in very starting of sheikh zayed road excellent rooms amazing environment, this is one of my favourite 5 star hotel. I always recommend my regular clients to book this hotel i like to ride in their rooms :p, if incase you.. Read more » are interested to meet me you can touch base me on whatsapp +447452250135.
23.12.20
Violetta
Stayed twice. Enjoyed my stay a lot! The breakfast is delicious , juices are freshly prepared and you can choose the fruits you would like to have in your juice. The Medinat beach is really beautiful and the Widiwaldi Waterpark is fun. The Club rooms.. Read more » and the Club lounge are excellent.
16.12.20
Victoria
Lovely Christmas decor in the hotel lobby. Luxurious experience. ???
12.12.20
Vinit
Still by far my most favorite building in Dubai, always makes me feel welcome
05.12.20
Joseph
A beautiful and exquisite home away from home...
Literally if you want to sleep in the clouds just pick any of the top rooms ...
5 stared hotel but I will add an extra...
Lushed and poshed with a lot of stylish, elegant and luxurious ornaments...
Gre.. Read more »at food and services...
22.11.20
Clive
Well built, well designed, twin tower icons of Dubai, the hotel is a great place to hold meetings, and is geared towards the business market. The F&B outlets match the quality of other Jumeirah hotels. There is also an up market shipping arcade, .. Read more »this has changed considerably over the years, once housing the likes of The Ivy, Noodle House and Scarletts... However the area has now been changed into a contemporary co-working space.
21.11.20
Zaid
One of the best locations for business, leisure, food and hang outs. The Gym, Spa, Barber, restaurants are all highly recommends and worth spending a day there. Watching the peacocks around the towers is a very unique experience as well.
09.10.20
aditya
The staff were friendly and accomodative to our needs. Best hotel so far I have been to in Dubai.
02.10.20
Joseph
A beautiful and exquisite home away from home...
Literally if you want to sleep in the clouds just pick any of the top rooms ...
5 stared hotel but I will add an extra...
Lushed and poshed with a lot of stylish, elegant and luxurious ornaments...
Gre.. Read more »at food and services...
01.10.20
H
Finally the hotel lobby opened ...Great feeling to see things going back to normal ?
02.09.20
Akhtar
Nice place for visitors located on Sheikh zayed road world trade center.
14.07.20
Mohamad
If there is more than 5 stars I will rate more, really I loved my experience there
03.06.20
Suaad
Actually I didn't live in the hotel, but I had attended QOIC 2020 conference. This place is so fascinating and I recommend others to come and book their stay in Dubai here you will never regret it.
24.02.20
Birendra
An extremely upscale hotel equipped with all the amenities in the central area of Dubai. Room amenities are a class apart and much above the rest of the hotels. Recommend every one basis affordability since the price is also high keeping the hotel st.. Read more »andards. Having a few shops of world class products adds a greater value as one need not go all the way to the Malls and can save a lot of time. Buffet includes a wider variety and suits to everyone irrespective of the country he or she coming from. Stayed in 2018 and visiting here for annual conference. Keep it up team JET.
16.02.20
Mitesh
Ideal place for an official, personal or family time out. I was attending our Company Event that we had organized with the Hotel.
I will give full marks to entire for delivering the requirements impeccably.
4.6 / 153
