Vienna International Airport is described as a nice, quick, clean, and efficient airport. The immigration and security process is quick and there are impressive duty-free shops. The food and beverage options are limited but good. There are multiple airport lounge options available. The airport is clean and well-organized, although some travelers have experienced challenges with quick layovers and connecting flights. The staff is generally cordial and helpful. However, there have been complaints about bad service and a lack of efficiency, with some travelers feeling like they were treated poorly. Despite these issues, the airport is spacious, with clean toilets, a good selection of food, and well-laid out terminals. The workers speak English correctly, making communication easier. Overall, travelers appreciate the airport's cleanliness and design, as well as the availability of various services and connections to the city center. The airport is well-connected to other countries and offers a pleasant experience for most travelers. However, there have been some complaints about strict handling of cabin baggage and limited food options. Despite these minor issues, many travelers have loved the airport's location near small villages and the ease of finding trains and taxis.
Address:
Schwechat
Phone:
+43 1 70070
03.09.24
Ciprian
A very busy and crowded airport. Has a lot of facilities to offer, food, beverages, shops, restaurants and many other. It is recommended to have a look at the time neede to get to your gate and througj security as at times it can be crowded and will .. Read more »take you a bit longer than expected to. It is a modern airport hub that is even now expanding with new terminals and area.
11.08.24
Jamie
An airport that serves its purpose. Absolutely nothing charming about this airport. There’s a handful of stores and places to eat. There are of course signs that can direct you to the proper gate however, I find that compared to other airports .. Read more »it could be arranged and put up better than the way they do now.
11.08.24
Tetiana
One of the most convenient, chill and modern airports in the EU! Cozy lounges, tasty bistros and restaurants, a juice bar! A wide selection of fragrances and goods in the Duty Free store. Enjoy every time I'm there! Thank you for the great servi.. Read more »ce and atmosphere!
07.08.24
Robert
Average airport. Austrias main hub. Very long, straight corridors. Not very wide. Not a lot of stores. So a bit boring.
Lounges are limited and not great. Buy the general area is kept clean and boarding works well.
Does not stand out.
For food you .. Read more »have a bunch of options in the hub. Out in the wings it’s a bit more sparse.
22.05.24
Svetlana
They do not announce flights,so do not rely on it. I had to find the gate online,they didn't have any clue. Sarcasm shines through authorities,but I like it. Food delicious,atmosphere pleasant. First time experiencing this place and I like it. C.. Read more »onnected to subway in the most convenient way I have ever experienced. Everything is very user friendly. And it is conveniently blended in with the city itself.
14.08.23
A
Nice, quick, clean and efficient Airport.
We transited through this airport this time around.
The arrival immigration was very quick, the Secuirty had no queue. The duty free was pretty impressive. The food and beverage choices were a few but with .. Read more »good spread.
There are quite a few airport lounges options.
Overall a good experience.
02.07.23
Moath
Very clean, organized airport. Easy to navigate. Unfortunately, I had a quick layover 30 min and missed my connecting flight. I flew in but had to take a bus, to the terminal, then had to walk 20min. There wasn’t ample reasonable time to reach .. Read more »the gate. The attendant were cordial and helpful. I look forward to visiting Vienna on another trip.
19.06.23
Louis
Bad Service! The people here give you German attitude, but not German efficiency. The worst of both worlds. We flew Austrian airlines back to the US and it was our worst airport experience ever. For check-in, they have TWO people whose job is to blo.. Read more »ck people from getting help from the check in attendants. We had to pay for our luggages and had to drop it off in another counter instead of cat heck-in, doesn’t make sense. Security was very fast but then there is a second line after for passport control. Then right before your gate, they have a pre-boarding check where you wait in a massive line for an HOUR! They EVEN GATE OFF the seating area - never heard of an airport that does this. Come here to get treated like cattle.
Austria is a beautiful and amazing country that is perfect for visitors, but this does a massive disservice to its tourists and country. Tourists would feel much more welcome and more willing to come back again if people were helpful and the airport was more efficient
Please make this airport better asap.
19.06.23
Anita
Extremely spacious, clean, clean toilets, selection of food, places to sit...well laid out terminals, self check in counters.
The workers speak English correctly, which makes communication much easier.
16.06.23
Lady
This is our first time traveling to Austria. We arrived at 6 o’clock early in the morning. The first impression comes from the airport.
The process of passing the customs was very smooth, and some stores are open already. We found the food is .. Read more »very different from what’s offered in Asia (of course) and would love to try them all out whenever we are free during the trip!
06.06.23
Luqman
Very nice airport and clean. The design is of terminal 3 is something new. There are many services available at this airport such as visitors viewing point at level 3, sleeping cabin, prayer room at level 2 (terminal 3 before departure gate). Cafes a.. Read more »nd restaurants are available. The toilet is clean as well. Fast service at the security checkpoint since many counters are open. Connection to the city center is easy too.
05.06.23
N
The airport is very good and beautiful. The baggage drop , security check and immigration were seamless. The staffs are very cordial and professional. It's easily accessible from Vienna city and rest of Austria. There are plenty of shops availab.. Read more »le inside the airport and the Ambience is super attractive. Austrian airlines has its hub here. It's well connected with Frankfurt, Paris, London, Rome and many other countries as well.
10.04.23
Betta
We traveled through two times in one month and had to use passport control one time. Everything flowed smoothly and the airport was well organized. Security was watching as they sent passengers back trying to use the wrong lanes if you were not bus.. Read more »iness class. Shuttles are offered to change terminals which we used without issues to catch a connection. Business lounge was easy to find and comfortable. Flight displays were accessible and information well displayed. All in all a good experience and we didn’t find the airport extremely crowded either time we passed through.
25.02.23
itsalisyed
Very strict for cabin baggage handling. Do not take any liquids more then 100 ml. They do swab testing and deep checking of baggage and passenger. E- Gates offer to the limited nationalities. Staff is friendly and cooperative. I suggest do the online.. Read more » check in or check in before the flight date in airport. Seamless experience is for limited passages type only. They are working to enhance it. Food kiosks are very expensive and not a good food options you can find here. Use cards to keep things fast and easy for any kind of payments.
26.11.22
yayzai
I loved this airport!
The way from Jordan to Vienna is amazing!
When you sit nearby the window you’ll recognize how beautiful this airport located near small villages!
It’s big and has a lot of food restaurants
Trains and taxi are easy t.. Read more »o find
And to get out from the airport to the central station I payed 4 euros with train
21.11.22
Alexander
The airport is beautiful and is loaded with lots of shopping areas.
I am awarding it 4 stars for one reason, I alongside other 100 people, if not more, were obligated to stand outside the seating area for almost two hours at our boarding gate. It w.. Read more »as pretty uncomfortable ? especially for all those like me who prefer to be earlier at the airport. The reason was the seating ? area was only for elderly and people on wheelchairs, that part I could understand very well, however, I disagree with the fact that there were no other alternatives for people to find a seat. They told us walk around until boarding time. Not nice at all
25.09.22
Nikolai
Nice Airport with many great architectural elements. Perfect as a stopover airport even when flying cheap point-to-point. We easily managed a 1,5 hour change since you do not need to go through security again.
23.08.22
Mira
It’s a nice size airport, with the drop off option & plenty of parking. Easy to navigate. There is Billa before you go to the departures- stop there & buy food - it’s way too expensive on the other side.
There’s not too much.. Read more » to see - bistro, lounge, few shops. Very expensive drinks - water cost more than Coca Cola & beer is 5€ in the shop. Plenty of toilets ?
19.07.22
Shahram
Medium sized airport. Fairly well organized. Decent duty free shops. Austrian is out of terminal 3. Austrian lounge opens at 5:30am but there is also a Sky lounge which is decent and was open before 5. Priority pass gets you in.
18.07.22
Debarati
Clean and noise free. Airport well connected to city by trains and buses. Fastest way to reach city is by the CAT trains. It costs 12 euro for a single journey. :)
12.06.22
NATX
It takes a bit of while for an unskilled traveller to find their way around the terminals, but there is plenty of staff around to ask for direction should you need it. Thankfully for me, as a person who doesn't speak German in the slightest, eve.. Read more »ryone seems to have flawless English. The checks are also quite quick, so no reason to worry too much about standing in line for a very long time.
09.06.22
Bob
Areas and signage are well marked inside the terminal. Washrooms are large and clean. Good selection in the duty free shop. Airline staff are helpful. Good selection of places to grab some food and drink. Gate seating area is small.
02.06.22
ernest
One of the Cleanest and convenient airports I have visited. It is spacious and seats are available and enough for travellers. It's quite busy though but overall my impression is that it's a nice airport.
18.05.22
Nima
It's located in a good-looking landscape with a lot of wind turbines around. That's why you may see beautiful waves between grass and bushes.
The airport is huge enough, which makes it quiet. On the other hand you would need to consider 15.. Read more » minutes to change your gate.
Staff are super nice, their English accent is nearly German though (monotone). You may see and use praying room in specific hours, that is findable with the sign, mentioned in the attached photos.
31.03.22
Juan
Terminal 3 of the Airport is the newest and nicest. It’s also the Austrian Airlines terminal where all flights after the lockdown operated since terminal 1 was temporarily closed and in decay.
Signalling and information points are poor and they.. Read more » can be misleading. Nice shops and food/coffee places are limited considering how touristy Austria and Vienna can get.
In general, it is not a massive airport and it is easy to connect flights as distances are not big.
07.03.22
Matias
The best airport in Europe! This airport is my primary airport and I can’t help myself from praising it wherever I go. It’s just so efficient, comfortable and has amazing floor to ceiling windows ideal for plane spotting. The people worki.. Read more »ng at this airport are extremely friendly and polite. I’ve never encountered any problems at this airport and I’ve flown from/to here more than 50 times!
04.11.21
Nikoloz
First of all, I've got to mention how easy it is to find your way through the airport, even though it is pretty big. Secondly, it has quite many shops where you can look around and it has a great pretzel stand near to the gate F so I recommend c.. Read more »hecking it out.
26.10.21
Michael
Nice/clean and well-maintained airport. Demand has outgrown the main facility necessitating the use of satellite vestibules and buses for some flights. The people are pleasant and willing to help.
14.10.21
Anıl
It's a big and modern airport. You have to walk some distance. İnformation screens are rare. There are screens showing only advertisement not flight information. Good luck to find out if they change your gate last minute.
09.10.21
Chris
Departure gate information is not always complete on the information screen. The terminal 3 departure list displayed the gate only 1 hour ahead of boarding. That gate was for a shuttle to a sub-terminal with additional gates, followed by yet another .. Read more »shuttle out to the plane on the tarmac. This information was not posted, and some passengers were confused. Make sure you are listening for announcements.
09.09.21
Fuad
The airport is well organized. However, special assistance for disabled passengers should be improved. My wife was on a wheelchair, the guy pushing her was not very helpful. Mr. Schmidt, instead of helping her climbing the step van by lowering the as.. Read more »cending ramp, he was busy on his mobile phone. Again on the lift to the aircraft he didn't close the outer fence and didn't watch for the vehicle mirror which could have hit her on the shoulder.
29.07.21
Ahmad
Very nice airport. Passport control got very crowded due to having only one counter. If you want to arrive relaxed to your transit flight try to get to passport control early. Other than that views are nice, and you could take a fast train to the cit.. Read more »y.
08.02.21
Abimael
The first airport I've ever seen for the first time in my life that nobody was going with me. He's a charmer. Super modern. Viable. With the best places to visit if you have to stay overnight for several hours there while you wait for your .. Read more »departure flight. It's wonderful. I'll definitely be back one day. ???
30.12.20
Demosthenis
Very organized very clean airport. What makes it unique and different from every other airport that I've been to is that each gate is differently decorated than the rest. There are gates that have restaurants in them, others playgrounds others.. Read more » a hill couch (very unique!) and others comfortable places to sit which is rare for an airport. Because the buildings are long and narrow as usual on airports, there are flat escalators throughout to assist in getting to your gate faster. The only part that could be improved is the number of screens depicting the flights and gates, they are pretty scarse. I still give it 5 stars due to its uniqueness though!!!
26.12.20
John
Vienna International Airport is a new, state of the art facility with excellent transport links by rail and road. It is clean and reasonably spacious with helpful airline staff who can always help in German, English or other languages. There are unde.. Read more »rground walkways to trains, carparks, hotels, car hire, etc., which are ideal in inclement weather, or just to avoid the traffic. The baggage reclaim is as fast and efficient as any I've ever used. My major gripe is that for all of it's new design, it is really difficult to find where to go within the airport. There is something wrong (and I can't explain what it is) with the signage. Even when you find the correct direction, it's certain that you will miss an obscure sign with a key indication of where to go next, and you are then lost. There are lots of twists and corners in corridors for both flights and trains, arrivals and departures. Not easy to follow. I've been through this airport about a dozen times, and got lost almost every time, especially when checking in. I'm used to airports all over, but never have had so many problems as I've had at Vienna. Sorry Schwechat. But please sort your signage.
21.12.20
Christian
At the moment everything is closed. The lounges in terminal 3 are open but you need to take the food with you. Security is fast and there are not very long ways. Smoking is still allowed in dedicated areas. It is a very clean and easily accessible. T.. Read more »rain is going directly to town at lower level.
19.12.20
George
I always accessed the airport from the arrivals site from the bus terminal in the terminal C and get to the departures directly and check in luggage with no human interaction to the check in area and move fast to the metal control area. The airport i.. Read more »s very simple you can not get lost there. Medium size airport and efficient.
02.11.20
Martin
You can find everything here: inexpensive supermarkets at both terminals with snacks, a high speed rail to the city centre, efficient parking, lots of walking. Food and drink a bit on the expensive side but an affordable bookshop when waiting.
26.09.20
Samara
Overall it's a good airport: clean, well organized and even have some couches where you can lay down comfortably to take a nap. But I cannot understand that the toilets are downstairs. Usually you are packed with all your lugagge, and if you wan.. Read more »na go to the washroom, you'll have to go bring all your stuff down and up again. In my opinion, this should be reconsidered.
11.09.20
Constantinos
The airport’s circular architectural design makes it difficult to see through and find what you’re looking for, either it’s a restaurant, cafeteria or the rest rooms. It simply lacks variety of conveniences.
If arriving late at nigh.. Read more »t and are forced to spend the night inside, there is no comfortable seat someone can rest on, it’s almost like they want to force passengers not to rest in the building.
09.09.20
Hugo
Free Wi-Fi, which is something not all airport provide. Easy to find your gate, plenty of bistros (some of them very cozy).
24.08.20
Alina
One of my favorite airports. Comfortable and nice. Really cool sofas to have a rest if you are having a connection flight and got nothing to do and want to have some rest.
Very tactful and polite personnel.
30.07.20
Karolina
Very good connections between countries. Modern and beautiful monument. Very kind customer support. A lots of seats available, when you have to wait for your flight. Good quality food in restaurants. Smoking areas inside and outside. You can find you.. Read more »r flight easily and fastest. I highly recommend
28.07.20
Greg
Beautiful airport! Wide open, super-clean & efficiently designed. I needed to wait about 90 mins for a bus to Bratislava to visit a friend & there was plenty to keep me busy. Everything from a McDonald's to a gourmet grocery store. Looki.. Read more »ng forward to my return trip in a few days.
16.07.20
NoName
The staff are doing the best they can so keeping the current situation in mind you should cut them some slack. Yelling at them won't help your situation, some will however go out of their way to find a solution if treated respectfully. Especiall.. Read more »y some employee called mister W. Great guy. Do recommend.
02.07.20
Justin
Clean and friendly! The people at security are ALWAYS friendly and make sure my goods and my cat are treated with kindness and respect, leaving this airport is always a bad time for me because I must say goodbye to two people I love so much. So the f.. Read more »act that the security team at the check point treats me so well is a big deal for me. Thank you to all who gets me to my flight easy and safe!!!!! I love you all!!!