Pisa International Airport, located in beautiful Tuscany, has received mixed reviews from travelers. Some have criticized the outdated appearance of the airport, stating that it does not represent the beauty of the region. The departure area is described as very small, with the gates located closely together, resulting in a lack of seating and congestion when boarding. The baggage unloading process is efficient, although some bags may end up on the floor. Arrivals passport security is small but typical for an airport.
Despite its shortcomings, the airport offers convenient public transport connections, including the Pisamover to the central train terminal. However, during peak summer season, the airport struggles to handle the high volume of flights and passengers, leading to a crowded and stressful experience. The limited seating and lack of amenities have also been a cause for complaint.
Despite these criticisms, there are positive aspects to the airport. The exterior is beautiful and well-maintained, while the security process is thorough but quick. The staff are friendly and helpful, adding to the overall experience. Additionally, the airport provides various transportation options into Florence and offers a good atmosphere with coffee shops and a variety of restaurants.
Overall, opinions on Pisa International Airport vary. Some travelers find it to be a small and charming airport with friendly staff, while others feel it is outdated, crowded, and lacking in amenities. It is recommended to plan accordingly and be prepared for potential inconveniences.
Address:
Pisa
Phone:
+39 050 849111
20.08.23
Martijn
Outdated airport not representing beautiful Tuscany. Very small departure area with 10 weird "gates" way too close to each other. Not enough seating by far and people lining up to board block off parts of the hall, because it is too small.
20.08.23
Thomas
Very efficient at unloading baggage the belt dumps most of the bags onto the floor after they have been round once. The passport security at arrivals is a bit small so takes a while but nothing unusual for an airport. There are plenty of public trans.. Read more »port connections including the pisamover to the central train terminal.
09.08.23
Asger
If your dream is to experience what it was like during the 2021 evacuation of Kabul, this airport does a pretty good job, and is probably the best one in Europe.
Check-in and security is fairly smooth, but if you’re flying during peak-summer-s.. Read more »eason, the experience after security is intense and stressful. The airport simply isn’t build to handle the amount of flights and people.
Extremely crowded, way too few seats, and too few amenities and services in general.
Cannot recommend.
05.08.23
Isse
Small airport mostly busy summer months about 90 km from Florence Transportation to Florence Direct buses also there is Small train which connect passengers to main train station, Good atmosphere coffee shops variety of restaurants if you are flying .. Read more »early morning they will close the airport from 1:00 to 4:30 you have wait outside if it’s winter good luck
02.07.23
Aimee
The airport is beautiful on the outside and seemingly kept clean on the inside. Security is thorough but also very quick and efficient. Once through security it goes downhill... No water fountain to fill water bottles (you have to use the bathroom dr.. Read more »inkable tap water), the plug sockets for chargers do not work, and there are not a lot of options for food - a cafe that sells sandwiches/pastries etc or tortellini to go.
07.06.23
LEE
Very smooth check in,quickly through security, it's not a very big airport so I can imagine it getting tight on seats at busy times. Small duty free shop,at the time of our visit almost no cigarettes or tobacco for sale! Food as with all airport.. Read more »s a touch expensive, but on the whole we had a good experience.
12.05.23
Christopher
After reading the reviews, I was bracing for the worst. It isn’t nearly as bad as some of the reviews make it out to be, but it is far from a great airport experience with lots of amenities. It is clean and and the security moved efficiently. .. Read more » Agents were friendly and sympathetic as our flight was rerouted from Florence due to BA incompetence (I’d give BA a zero on their LHR to FLR route. Just google it and avoid it.
!!!). Food is ok. There isn’t much seating room at the lower gates but the gates after passport control had plenty of seating.
30.04.23
VATER
Small and charming! The airport staff was very friendly and had a great sense of humor...👌
30.04.23
Ana
Small airport, no frills… just what you should expect. Security line moved very quickly. Staff was friendly.
13.03.23
Simon
Very clean well organised airport. expencive food. But if your organised you can get your food before.even found a lego dispencing machine. Plenty of screens to check your flight.the staff spoke good English and we're very helpfull. Disability f.. Read more »reindy but you need to let them know before you travel.
07.08.22
Alex
This airport did it. This hell on earth made me hate travel.
With it’s nonsense check in policy, we found ourselves sitting in the warm lobby for over 5 hours waiting for the check-in counter to open for our flight.
This is 2022. Every other .. Read more »airport in the world allows for self check-in on these crazy devices we now have called cell phones. But not this relic of an airport. No. This place makes you wait, and wait, and wait for a counter to open. Then wait, and wait in a massive line to literally just show some employee a passport.
Thanks Pisa, thanks for killing all joy I once had for travel.
Edit: currently still waiting for them to announce the the check-in counter despite our flight leaving in 1 hour 50 minutes. What kind of sick joke is this place.
Edit 2: check in was delayed for 30 minutes due to ‘system errors’. How great is that? After finally getting through security we were greeted with the most crowded stuffy airport Ive ever seen in my life. The picture says it all.
29.07.22
Ganesh
Well..I didn’t like it much coz of no good public transport connectivity from airport. I had to take taxi and there was no other option. It was hard to figure out what’s best compared to other cities.
28.06.22
Tim
I flew out of Pisa airport on Sunday morning with Ryanair, the first flight of the day, arriving at the airport at just gone 7am. Straight through security, probably the 2nd or 3rd person. I waited in the main departure lounge, where there are severa.. Read more »l small cafes, for about an hour before going through to the departure gate, where there was another small cafe & plenty of seating. The flight left about 7 to 8 minutes late.
The airport was clean & tidy. Staff were friendly & helpful and spoke good English.
I returned late on Thursday, arriving shortly before 1am. Strangely when we got off the plane we had to catch a bus to transfer to the terminal, a journey of about 50m!?!?! That really didn't make sense. But within 10 minutes of arriving I was sat in a taxi.
So no problems at all. Very happy with my short trip through Pisa. No waits, no crowding. I guess it just depends when you travel, the time of day or night.
27.06.22
Pål
The airport has met it capacity long time ago. 2-3m between each gate, most people are sitting on the floor + eating on the same spot, in staircase, overcrowded and lack of services. Sorry, Italy, Pisa might be “famous” for it’s tow.. Read more »er ++, but you have a loooooong way go for improving you infrastructure. We are i 2022 and in Europe…..
;)
23.06.22
James
No soap in the gents toilets, flies in the urinals and that was after the "cleaner" had been in. No sign of any cleaning chemicals being used. My wife said there was no soap or water at the toilet she used. Come on Pisa Airport, you should .. Read more »know how important hand washing and cleaning of toilets are!
07.06.22
Gunars
Why there is no NO stars option available? Its terrible. If you have the time, better walk to your destination rather than spend one hour at this airport. Not enough place for all passengers, feels worse than a refugee camp. People sleeping on the f.. Read more »loor while workers trying to get rid of huge garbage containers. And actually, when you arrive occupy the place on the floor as apparently that's the best place to be. Not enough for everyone.
29.05.22
Jobe
Crowded, hot and poor services. Security line was short, but it dumps you into a fresh hell of swarms of travellers unable to find a seat or a decent meal. Air-conditioning is practically non existent. Free wifi was so overwhelmed that I just turn.. Read more »ed it off and used mobile data. Bonus points for seats with charging ports..that are not plugged in.
15.05.22
Vesa
Airport is ok. With Pisa airport CAR RENTAL companies rental prices vary 100-200% depending on the situation by mutual agreement I think. A very modest small car costing 100-1000 euros/ day, it is a lottery what you get. Shameless game, there is got .. Read more »to be a fair limit in business also. Happy hunting! This is how things are done in Italy! Better service can be found almost anywhere than in Italy. I am not going to Italy anymore.
08.05.22
David
What a lovely little airport... very inkeeping with everything you imagine Pisa (and its airport) to be. Everything you need without the faff.. although be prepared for queues at the cafe.. we got through with the minimum of fuss..
05.05.22
Matthew
Avoid this place like the plague. If they had 1/10 of the passengers as they have it would be reasonable for a normal airport. Very few options to eat in the terminal and Nowhere near enough seats or space. All of the flights when we were here seemed.. Read more » to be late. If the ground crews are as organized as the terminal, I can see why. The whole place just kind of reminds me of a mosh pit.
11.04.22
Johan
After clearing security (which can be delightfully smooth if you’re lucky) there are next to no comforts in the general boarding area. The lounge “temporarily” closed in January and has remained shut since, with only two small eater.. Read more »ies available beyond that (with only a handful of tables each) so you’re stuck sitting on a bench or floor whilst waiting to board. I can’t recall seeing the duty-free shop post passport control being open either.
There is a new terminal under construction, but till that’s ready you might be best off waiting to clear security after checking in and remain in the public eatery which has an OK terrace till you get closer to boarding (but don’t risk it!).
09.04.22
Silvana
My experience was awful and very poor.
We arrived at Pisa at midnight, the flight was late and after long queue at the immigration check-in we went out from the airport looking desperately for a travel service for take the train from Pisa to Flore.. Read more »nce.
The airport has no one instructions for turists like us to take the "Pisa mover" to arrive at Pisa and the Pisa mover was out of service. We end out with take another ticket of 25€ each for take a bus for Florence waiting for 1h and half and even the bus was late!
For returning back to the airport was even worse! Our flight for returning back to London was at 6am in the morning and we had to take a train at 00:40 because no bus or any travel service to the airport was available ?.
So after arrived to Pisa Central we realized that the Pisa mobile to take us to the airport was out of service!
We end out walking at the cold at 2:30 of the night and the silly thing is that we found the airport closed and we had to wait outside the building for more than 2 hours.
I'm shocked. Never see something terrible as this experience. I would rate this with zero stars and I will never come back there.
25.03.22
Linda
Awful!!!! I had a flight this morning . To Riga, Latvia. Very rude attitude!!! They checked me and my bag ! A tricky guy told that I can not take a cream with me in the airplane . Interesting - it was the most expensive one I had in my bag ! :D Awfu.. Read more »l service. I had better thoughts about Italian people.
24.03.22
massiel
Today I had an absurd experience at the Pisa airport, I used the product dispensing machines and they didn't give me the product and I lost 1.50 there was no one to ask when I went to the police for help, he started raising voice out of nowhere .. Read more »when I just wanted help , the rude way of behaving was not typical of a police officer , there were two of them one was very polite the other was super rude , I speak Italian and I understand it , it was a terrible experience , yelling at a woman should be a great shame. I have never had such an unpleasant experience. It’s was from 21 to gate 24
21.03.22
Katie
It seems quite nice till you get through security and then there is nowhere enough seating for the amount of flights running. Also the food is terrible and my flight was delayed and there was no information until about 20mins before boarding so had t.. Read more »o just hang around in front of one of the screens. Least favourite airport!
18.03.22
Ramona
Very close to Pisa city center, very well connected, an automatic bus-shuttle for 5 euros, and it takes about 10 minutes, 2 stop stations. The airport is small, and can get quite full. But worth it, cause u don't waste lot of time with it. Could.. Read more » be good if you travel to Florence.
17.03.22
Valentina
All good, surprisingly it was on time and arrived on time. Only thing to say is that when we arrived we were a few steps away from the entrance but we had to take the shuttle anyway, which meant that we had to wait and waste 10mins to get all in an.. Read more »d be able to leave, for just doing 10 mt! What was the point of that?
19.02.22
Martin
Pisa great airport, great hub to travel through out Europe. Location ideal for short, medium and international travel. Pisamover connects airport to Pisa Centralle train station. Short and long term parking closely available.
19.02.22
Alan
It is a small airport. Service was smooth, nothing that I can elaborate on. However the public connection (Pisamover) is quite a expensive solution for couple of minutes ride. The taxi is also expensive (for 4 minutes). But if your are travel in grou.. Read more »p, it’s cheaper to share a taxi (7-9€). Otherwise you can actually walk as it is only 15 minutes from the town.
30.11.21
Reuben
Worked for us!
Security was straightforward - pre flight C19 check was 'checked' (read not scanned), passport thoroughly checked (good!) and pass sanitare (green card / vaccine pass) checked too (excellent!)
come on UK, what is wrong with a.. Read more » vaccine passport!?
12.10.21
Dominik
You will be better off to Fly to Rome airport and walk to Pisa .it will be faster than Pisa service airport.appealing service.
We have been kept for 2 hours in one corridor before even entered security check.
Never again will choose to fly to that ai.. Read more »rport.
02.10.21
AJ
The security was terrible. We arrived with 2 hours to spare, check in was slow, then security was chaos. Only 2 of 7 security gates open. This caused stress, anger and frustration to passengers already struggling with covid protocols. After an hour 2.. Read more » more security gates were opened and things got moving. As soon as we were through we went for immediate boarding. No time for a snack or shopping. Lose lose around.
29.09.21
Sam
Enjoy some microwaved pasta in one of the disgusting cafes. Smile, as you lose the will to live in the depressing, oppressive atmosphere.
11.09.21
Demi
Most dirty, old and unorganized airport I’ve ever been. They opened 2 desks for check in, while everyone on our flight to Amsterdam had to check in at the airport due to COVID measures. This resulted in a 45 min wait. After that we went through.. Read more » security to the gates where there was only 1 open restroom area, because all the others were closed for cleaning.
Only postive thing I can mention about this airport is that they very quickly unloaded the luggage from our plane when we came here a week ago, so our suitcases were already there when we arrived at the baggage claim.
23.08.21
Mathieu
Great local airport, easy to get to, spacious and with good amenities. Definitely a good way to start / finish your holidays.
21.08.21
alex
Everyone this time from food to checking was great, bathroom ? are clean. Not sure what the other person's experience but mine from covid test to waiting for plane to arrive is great.
09.08.21
Sandra
Staff rude and not helpful. I’m Italian & they treated not only me but others horribly. They’re clueless on procedure. When asking questions they tell you they can’t help & yell at you. Photos of both staff members who sh.. Read more »ould not have a job. Would not show badges so here are photos. Lines 11 & 12 on August 17, 2021.
26.07.21
Martin
No place to sit, and it is so cold here. The worts airport...
20.07.21
shahrzad
small and easy to access. you can almost reach there by walk from the centrum
17.07.21
Pat
This is an international airport that serves several European flights and some extra-European too. For many passengers this will be the first impression of Italy. The airport should be cleaner, especially the toilets.
24.06.21
Ruban
On July 3 at 12 o'clock I did a quick test of Covid at the airport in Pisa. The test was performed from Dr. Vanessa, medico chirurgo ( see attached photo). Dr. Vanessa did not wear an FFP2 mask, did not wear any kind of robe, did not wear goggle.. Read more »s, did not wear a protective cap. Dr. Vanessa approached at least 20 cm from my nose. The sampling was very painful. The last name and doctor code of dr. Vanessa are erased from the initials. Dr. Vanessa and the ones at the reception didn't give me the name and shouted for me to leave.
I require the family name and the cod of the dr. Vanessa.
I require the confirmation of the Pisa aeroport authorities that this « dr. Vanessa « was charged to take samples and to proceed Covid-19 tests.
15.06.21
Mike
As well as the usual,
Pay for a luggage trolley,
Which you can't take to the car hire depot,
Where I haven't seen the shuttle bus in 3 years, though the sign still promises it.
So you have to drag your luggage all the way there.
The current.. Read more » signage and customer flow system is stupid, and really badly signed.
Again the promised snack bar at gates 20-22 is CLOSED.
the whole place seems designed without any consideration of visitors needs
29.01.21
Sindre
The airport is small and old. Easy to navigate but can be very crowdy. An Ok airport for its size.
06.10.20
Muhammad
It's a small airport but very easy to reach and easy process . There is not much sitting area nor shopping centres. But since the city itself is 20 minutes by walk or 5 minutes by the metro it is a really good small airport
13.09.20
Darth
Arrived in the rain. Moved through airport very efficiently, the Co-Vid impacts were minimal. Usual delays waiting for the suitcases to arrive and for the convey belt to fire up.
13.09.20
alberto
Yes it's a little airport in a very famous italian city ma in just an hour you can go everywhere. Now there is a train shuttle (5 euros) and in 10 minutes in the city centre
27.08.20
David
Organised, if a little slow. Covid-19 organised
21.08.20
Alberto
Airport with huge potential but poor management and lack of organization particularly important during difficult times of covid pandemic. You need to train your staff to manage queues if you want to avoid gatherings at bag drop-offs for example. If s.. Read more »pace is limited you should create routes for people to follow.
18.08.20
Marius
The airport is very close to the city, it is clean and wide range of flights
15.08.20
S2
Pretty good Covid19 preparations
05.07.20
Andrew
Good regional airport.. Facilities a bit old school, but all that you need to get you to your destination or welcome you (warmly) to Tuscany.
Rail connections a big plus, with the brilliantly named PisaMover whizzing you to Central station in no tim.. Read more »e at all. Seriously decent public transport links ?
28.06.20
Lucia
Pisa Airport is a little gem in Tuscany sea side, though is a small airport is very functional and easy to get through. 1 hour only from Florence by train but the tickets are way more affordable then to fligh to Florence directly.
3 / 107
