Madrid-Barajas Adolfo Suárez Airport is a large and modern airport located in Barajas, Madrid. It is the main international airport in Spain and serves as a hub for various airlines, including IBERIA and Air Europa. The airport offers a wide range of food, beverage, and retail options, ensuring that passengers have plenty to choose from regardless of their gate.
One thing to note is that the connecting flight board is not immediately visible upon exiting the airplane. Passengers should head towards the signs for Baggage Claim to find a larger board with the connection information. Additionally, the signage for the tram/train to certain gates could be improved to better indicate the location of elevators for those who require them.
Overall, the airport provides a cool and modern atmosphere, ensuring that passengers won't be bored during their time there. It is well-connected to the city through metro stations, making it easily accessible. The newest terminal, T4, is especially aesthetically pleasing and offers a unique yellow color palette. However, duty-free options may be limited, and connecting at T4 can sometimes be slow due to passport clearance.
The airport staff is generally friendly and helpful, although the cleanliness of the toilets could be improved. It is recommended to check in early, as the airport can be busy with long lines. Despite some drawbacks, the airport offers a pleasant travel experience overall.
Address:
Avenida de la Hispanidad, s/n, Madrid
Phone:
+34 913 21 10 00
19.09.24
Irina
Absolutely unfriendly employees. Especially on Air France, please explain why you have so many bad reviews and nothing is getting done with the customer service person at the luggage check-in? After 10 years working in customer service I am ashamed t.. Read more »hat I liked you so much but clearly stuff at the Madrid airport doesn’t care for people or company value. The worst part I was treated this way because I am women. My husband was treated differently by the same person. You can see how happy she was telling me that I have to do things that my husband didn’t have to.
No human being should be treated in this way. Shame on you for hiring people like her. Today is September 29th, at 10am on desk number 3. This lady just costs you 2 loyal customers.
16.09.24
Muhammed
A very interesting roof and ceiling look. It is very busy at drop off. The uber pick up is in the car park across the road. Takes 5 minutes to come. The place is clean and safe. Has satellite terminals where you take a train. it does take time so be .. Read more »aware. the lounge in T4s is nice but does get very busy.
11.09.24
Richard
The Madrid airport is also known as Alfonso Suarez airport and it has 4 terminals. If you're flying Vueling or Qatar, then you'll be using terminal 4 which is also where the train terminal is making it the most convenient terminals for goin.. Read more »g into the city.
Terminals 1-2-3 also have a shared train station on the same line (8) but you'll need to ride a shuttle bus to get there making it a little bit more inconvenient.
Terminal 4 does have some duty free shopping available prior to the arrival greeting area where you'll find the taxi stand as well as the info counter. There is a left luggage area called consigna which charges 15 euro for leaving your luggage there for 24 hours.
Bus shuttles going to hotels are available outside all terminals. Just look for the sign hotel bus.
09.09.24
Josh
Overall a pretty great airport. Despite being so big it’s clean, the toilets are clean and most of the staff are very friendly. Like most European airports the food is a little bit expensive and there’s less seating than Australian airpor.. Read more »ts. Checking in was easy the staff very accommodating.
29.07.24
Xoom
Overall a very big, clean and walkable airport. There are many options of transportation such as the bus, an Uber, or the subway train. Most of the transportation you can get easily by just walking out the arrivals doors after immigration but if you .. Read more »want to go on the subway train you’ll have to keep walking straight (follow the metro logo for directions) for a decent 10-15 minutes (depending how fast you walk) which eventually leads you to escalators which connect to the metro and multiple forms of buying the metro card.
But for the actual airport itself, everything is well organized, the staff are friendly, accomadating and everything is very modern. Once you pass immigration you’ll see restaurants, snack stores, and more. There’s also a great big area and tons of seats to sit at all around once you pass immigration so you’ll definitely be able to find a seat in even a more isolated area.
31.08.23
Ajesh
I was at this airport for the first time at this airport. My overall experience in the airport was satisfactory. The only thing I didn't like was the horribly smelling toilets. I don't know if it's a situation every day. The rest is go.. Read more »od, staff, atmosphere etc..
04.08.23
R4F4
What to say about the Madrid-Barajas Airport?
This is a huge airport worthy of being in the country's capital city.
The quantity and quality of food and beverage, as well as retail outlets, is really amazing, no matter the gate.
It's worth.. Read more » mentioning that the connecting flight board is not placed on the main corridor when you exit the airplane. Only the flights for those gates are there. Instead, walk more towards the inside where you see the signs for Baggage Claim, and then you'll see the connections listed, and this board/screen is much bigger. Additionally, the signals to take the tram/train to gates S and others miss the opportunity of showing where the elevators are when you come from the right, as you see signs to turn there but it doesn't say that only escalators are available there, so you have crawl back out, passing these metal poles, to then find the elevators, which are crowded with people that don't need them, as they don't have wheelchairs, baby strollers, or other mobility vehicles, and they don't yield the right to use the elevator to those that do, but that's another matter in itself.
Other than that, this airport is very cool and modern, and ensure you won't be bored.
08.07.23
Hani
This airport, better known simply as Madrid-Barajas, is the principal international airport in Spain and home to the national carrier IBERIA as well as Air Europa and, by extension, a hub for Oneworld. It is a major European gateway to Central and So.. Read more »uth America.
The airport is located within the area of Barajas on the northeastern side of the city and is well connected. That includes a metro station for terminals 1/2/3 and another for T4 with connection to the main railway stations at Chamartin and Atocha.
T4 being the newest and most aesthetically pleasing serving Iberia and oneworld with some other select airlines and is frankly the one to visit. It is further subdivided to T4 and T4S (sattiliate), which is a 10-minute underground APM ride away (airside) where non-schengen international flights operate from. It has a unique yellow color palate with high cielings with wide spaces which makes it stand out, once airside you find yourself in T4 proper with its own duty free, gates and services afterwhich uou make your way down the labrynth of escaltors and elevators to the APM station to T4S (so factir the time needed for that) which is overall very similar.
The duty-free area is not the largest or best equipped but serves the purpose with multiple lounges located in either T4/T4S. Connecting at T4 was a bit slow, particularly at passport clearance, but on par with other international airports, pay attention to the sinage and color coded gate areas.
T1/2/3 are located further south and operate for most other airlines in different capacities. T3 is currently closed. These terminals constatite the original old Barajas airport and have a different feel and design to them, they can get qiute crowded and are not as relaxing to travel around as T4 but none the less offer the services one expects from an international airport.
13.06.23
Francisco
We took a flight from Madrid to DFW Airport. At the time, the line to American Airlines counters were short, so we got through pretty quickly. Finding the security checkpoint was not hard. There are plenty of shops outside and inside of security, but.. Read more » more outside.
Our driver took us to terminal T4 instead of T4s. So, we had to rush to switch terminals. They are not close together. Trams are available, but they are in the basement. Fortunately, there are elevators and escalators, but that would be a difficult journey with little kids. Be sure you know the difference between T4 and T4s and that drivers take you to the correct terminal.
04.06.23
Marie
Overall: 9/10
Service: 8/10
Cleanliness: 7/10
Busy terminal. Check in early. Plenty of duty-free stores. Something miss out don't worry the last time shopping for chocolate, liquor, some local souvenirs, Parfums and etc.
There's a money .. Read more »exchange located at the departure hall.
04.04.23
Vishesh
Its a huge modern airport with Gates far apart. I landed on the K gates and my connecting flight was from M gates for which I nearly had to walk for 15 mins and take a train to reach M gates.
But the transfers were smooth. Airport has lots of option .. Read more »to eat and rest.
21.02.23
R
A rather large airport offering national, regional and international flights from the heart of Spain.
Well connected to the city with various means of public transportation methods including metro, buses, and cabs.
You can find cash machines and ex.. Read more »change centers, as well as well-labeled signs to lead your way through the different terminals.
Handicap friendly, and with plenty of child changing rooms for parents as well as some small play areas for the kids.
Shops are very busy and lines are long.
Staff is very friendly, and helpful.
30.08.22
Ricardo
This is an airport to absolutely avoid. The airport is boiling hot, even the employees from Airline counter staff, security personnel, and lounge staff loudly complain. I don’t blame them. The airport is also too big to allow seamless connectio.. Read more »ns. 90 minutes is not enough, unless you’re willing to run to connect. It looks beautiful, but the experience is not at all good.
09.07.22
Eloy
Great airport - just the right size: neither too big nor too small.
Flights to everywhere all over Spain and good international connections. There are a lot of nice Spanish specialty shops to get a last minute present. Also, very good to watch planes.. Read more » land and take off.
What I always enjoy and never can get enough of are the rainbow colored pillars which change from one color on one end of the terminal to another on the other end.
Safe travels ✈️
06.07.22
RnV
Not a fan. We flew into Madrid (international flight) and the only problem was that the bags took forever (we travel frequently all over the world so have been to many airports). Then we flew out of Madrid on a domestic flight. The lines (airline cou.. Read more »nter, then security, then at the gate) were all very long. We were there over two hours early (again this was for a domestic flight) and just went from one line to another. When we later flew back out on an international flight it was not too bad but we also got there at 5 am for a 8:30 flight. It was better that way so that we could have time to stop in a lounge. Overall, they need more staff and better seating options at the gates.
28.05.22
Kahikina
It was easy to find our gate because there are signs with clear directions everywhere. There are also boards every few feet that lists flight times. Security was easy to get through, no long lines. Had some difficulty getting a new connecting flight,.. Read more » but I feel that had more to do with the airline we were working with rather than the airport itself. The airport overall is clean and quiet.
20.05.22
Paul
A good selection of shops and food. Well organized. The buildings look fabulous. Duty Free is okay. Pick up a bottle of Yzaguirre 130 Anniversary Vermouth and take a try at plastic wrapping your own luggage.
19.05.22
Kevin
Positives: First of its actually a very pretty and well layed out airport. Good dining venues at the departure terminals and security check was fast . Check in with Iberia went smoothly and the machines you check in with worked flawlessly. So all per.. Read more »fect here
Negative: And this is sadly the reason this airport does not get 5 stars from me. I don't know what it is or why but the toilets in all Spanish airports I have been to are not clean. I admit I've seen worse but still. Both stalls dirty with urine stains all over the floor and seat. Toilet paper is extremely thin and very rough.
I don't get it. It seems like a Spanish thing to not maintaining bathrooms clean ...could have been a great airport otherwise.
07.05.22
Theresa
This is a huge airport. Get there early!! Do make time to get to the airport esp if you have a car rental. You will have to ride a shuttle to the airport. They do low-cost Covid testing (30€ for the Rapid) Bring a power pack there aren't m.. Read more »any places to charge your mobile. Also, you will need your documents more than just in security. Keep them handy.
24.04.22
Jose
Its great and accesible, but for a new traveler can be a bit confusing. Specially understanding where to go. But world class. Easy access to various modes of transport. Although accessing the speed train to Valencia was a tad expensive, 70 euro per p.. Read more »erson, one way in normal seating. The airport could have more life. Put some trees or green or landscapes. And no free wifi, at least at the wing I was.
08.03.22
Philip
I came here a few times for business. In the summer of 2019, we stopped over at Madrid for 2 days before flying to Tangier in Morocco. Our biz partner came to pick us up and I had a chance to take a walk and shoot some photos.
09.02.22
Gioconda
This Airport is humongous so you need to pay attention to all signs so you don't get lost. There is a small train transferring people from one terminal to the other so plan your boarding time accordingly, restrooms are clean, airport staff is v.. Read more »ery nice , welcoming and assertive. The airport
has a variety of stores from coffee shops, restaurants, duty free stores, fast food, vending machines and much more. Really one of the cleanest airports i have visited. A good experience so far.
24.01.22
Thomas
Having to use special assistance was very well organised, and all staff very caring and efficient. No problem with the language even if you did not speak Spanish. Taken to the lounge and picked up exactly when advised to get you to the gate.
Far supe.. Read more »rior service than you receive in the UK.
15.01.22
Omar
Great international airport. Very modern, great trendy stores, and one of the most amazing first class lounges I have ever seen, the Iberia First Class Lounge. The airport is easy to navigate and get around.
14.01.22
Mauricio
Terminal 4 and 4S are two of the most beautiful airport buildings, architectural talking.
Spacious, clean, colorful and cozy, Adolfo Suarez Madrid is big, but with a lot of things to do: shop, dining, coffee shops, everything.
It can be a little bi.. Read more »t intimidating for its size, but with a lot of people wanting to help you get around to your gate and plane.
27.12.21
CanYouHandleTheTruth
August 2021. Don't fly with Air Europa, and if you really have to, make sure you arrive at the cheching In desk 3 hours before the flight. Loads of people are missing their flight every morning because Air Europa is under staffed and have decide.. Read more »d to put around 20 flights all between 6.30 and 8 am. The scenes at the check in desks in the morning are absolutely wild. Never seen anything like that.
24.11.21
Gavin
Arrival experience in Terminal 1 was phenomenal. Very slick through border control and baggage was delivered to the belt quickly. However, departures in T1 this evening has to be the WORST departure experience I've ever had, and I've been r.. Read more »egularly flying internationally for 14 years. Security was very quick (quick enough that I didn't even use my €11 Fast Track, but with only 7 border control desks open for approximately 6 widebody long-haul flights departing within an hour of each other, the queue was almost an hour. I'm writing this review in the knowledge my flight won't depart on time (in 20 minutes) because there's still a very long queue for boarding. Very poor.
26.10.21
Stefan
The architecture is amazing and the airport is huge. The directions and gates are well marked along with estimated transit times from current location to terminals. Our transit was 30 minutes including a train connecting terminals.
We grabbed an Ibe.. Read more »rian ham sandwich (baguette with Spanish olive oil) and it was amazing.
24.10.21
Christopher
Service and movement through the airport is fairly quick here. The layout is simple enough to understand as well. A very clean airport all around, with some interesting design aspects. Not too gaudy, just modern enough. My first impression was good, .. Read more »and I wouldn’t mind transferring through this hub again or venturing into Madrid someday from here.
09.10.21
Gioconda
This Airport is humongous so you need to pay attention to all signs so you don't get lost. There is a small train transferring people from one terminal to the other so plan your boarding time accordingly, restrooms are clean, airport staff is v.. Read more »ery nice , welcoming and assertive. The airport
has a variety of stores from coffee shops, restaurants, duty free stores, fast food, vending machines and much more. Really one of the cleanest airports i have visited. A good experience so far.
01.10.21
Daniel
The airport is huge. I would recommend to go early to your designated boarding gate / area, as you will have to walk a lot and/or take the metro within the airport. Passport queue was confusing as “all passports” was in one long queue and.. Read more » I only randomly noticed the EU queue (self-service) was open too - no signs or information that EU citizens should go to other queue (like all other airports have). Otherwise quite clean and modern airport, there’s some good cafés too.
27.07.21
van
Just came back from Spain ??, beautiful country and the people are wonderful ❤, love everything about it. Airport is wonderful also just a heads up to everyone, there is a thief in the baggage ? area, my sunglasses ? ? ? were missing case still the.. Read more »re. Not complaining hopefully someone can use them. For my i am just going to buy another pair,.
12.05.21
David
The airport is generally clean. Dining options are decent, VIP clubs also very good.
The problem is that if you go to AMERICAS, you need to go to terminal 4/4S and you have to walk a lot and also take the subway.
When arriving in T4S I had to walk li.. Read more »ke an hour to get just to immigration. After a long flight it is not so pleasant.
28.01.21
Tony
It's well run and organized with courteous and professional staff to help with you with any questions that you may have. Signs are both in English and Spanish so it's really helpful for anyone with very little Spanish plus it's wheelch.. Read more »air accessible and you can also take the local metro to the city centre as well. A great airport all round.
24.12.20
Abdo
I landed in Madrid airport one time only back to late 2018 because of a long layover on my way back to USA.
Huge, clean, organized place by all measures.
Everyone was nice and professional : immigration officers, security screnners..
Yeah, T4 termina.. Read more »l is so huge and it took me almost 40 minutes from entrance to departure gate.
So sad I spent only a night in the beautiful city of Madrid that I'm missing so much.
Wish to visit it again in the coming future.
????
05.09.20
Ahmed
Very expensive coffee shop, and very smal duty free.
04.09.20
Arjan
For sure one of the worst designed airport in the world. Especially terminal 4, very far from T1,2,3 and without reason. Than on terminal 4 they even created another terminal where you have to go 10 minutes by train so easy to miss your flight. Spani.. Read more »sh chaos and incompetence combined ???
01.09.20
Tatiana
I was in this airport loooots of times and for me it was one of the best airports of the world, but with the COVID they did not know to adapt into it. Everything is closed and you do not have any service available just some food machines with not hea.. Read more »lthy food.
In other airports of the world they new to adapt pretty well but it was not the case of this airport, it is a pity becuase is a good airport with nice people working on it.
26.08.20
dom
Official passport checkers could be less rude and entitled but that is quite common other than than everyone extremely friendly and helpful
20.08.20
Juan
Beautiful T4
18.08.20
sowmya
More vertical transportation. Steep slopes. Very hard for vegetarian. Except for potatoes there is almost no option for a vegetarian. Spanish omelette called as tortilla is very famous. Madrid is the capital of spain. Auvasa and alsa are the bus f.. Read more »acilities available from the airport to commute to other parts of the country. To board train there has to be a terminal change
08.08.20
Hakim
Very nice airport if you are on terminal 4, almost no information on how to get to terminal 1. You have to follow the exit , go outside and take a bus or train for terminals 3/2/1. Terminal 1 is the end of the bus line. More information screens would.. Read more » have been very helpful though