Krakow Glowny is a large and well-organized railway station in Kraków. It is easy to navigate, with clear signage in both Polish and English. The station has a few platforms, making it simple to find your way. Unlike airports, there is no security, allowing you to arrive just minutes before your train departs. The station offers amenities such as quiet rooms, restrooms, and shops. If you are using a ride-sharing service like Uber or Bolt, you can be picked up on the top floor where the parking lot is located.
The train station is connected to a mall, providing an opportunity for shopping during a stopover. However, it is advisable not to arrive too early for your journey, as there are limited benches available and the station tends to get crowded, especially on weekends and holidays.
While the station is modern and well-maintained, it is unfortunately not very accessible for individuals with disabilities. Additionally, accessing the restroom requires national currency coins, which can be problematic for foreign tourists, particularly late in the evening. The station also has a policy of closing passages in the evening, which can make navigating to your platform challenging. It is important to note that there is a lack of assistance for travelers with heavy bags.
On the positive side, there are restroom facilities available at the main station, and overall, the station is clean and pleasant. However, it is worth mentioning that there have been instances of long wait times at ticket booths, causing inconvenience for travelers.
In terms of amenities, the station has everything necessary for a comfortable stay, including shops and free Wi-Fi. However, it is worth noting that there is a small fee of 4 zlotys to use the bathrooms.
While there have been some negative feedback regarding language barriers and perceived chaos, the majority of reviews suggest that the station is generally satisfactory and provides the necessary facilities for travelers.
Address:
Pawia, Kraków
21.06.24
James
What a welcome to the city when the luggage lockers eat your coins and the charge to use the WC is z4.50 🙄
Station is difficult to navigate due to poor design and ticket machines are infuriating - I was left unable to complete a transaction as the on.. Read more »ly options were “back” or “exit” once I’d selected the correct fare. I’d recommend you avoid this place but unfortunately there aren’t a lot of other viable options!
10.04.24
Pavel
Be careful!
We missed our train because it shared the line with another train. The information about ours was displayed only on one side of the platform, so we couldn’t find it until it was too late.
In the office they acknowledged that this is.. Read more » a common case for their station, and reserved another train in 6 hours for free for us.
The woman in the office was nice and spoke english well. I had a great time in the city while waiting so it wasn’t too bad of experience after all.
02.02.24
Urban
Huge shopping mall with train tracks 😄
Easy to navigate, clean and safe environment. The only con I found is that there are not that many automatic machines so finding a last minute ticket might get complicated, albeit if it's a regional service.. Read more » it could be bought on board
16.12.23
Ales
Coming to the station by tram is easy cuz the stop is underground. But by own foot could be a bit tricky cuz the main building isn't in use anymore. There is another building but it is displayed even on the old one. At the station is everything .. Read more »that you need while you are waiting for the departure. Stores with food, and drinks as well. People are queuing in front of the ticket offices but the service is fast for many open offices. Thank you🤩
21.10.23
Joe
Big and clean station. Easy to navigate around with lots of signs and TVs. Huge platforms with lots of space.
Connects to a mall and trams/busses. Decent F&B options as well as luggage storage. No complaints.
05.09.23
Valentyn
Quite big and well organized railway station 🚉
02.08.23
Austin
Kraków’s main train station is pretty easy to navigate. There’s clear signage in Polish and English. With only a few platforms, it’s easy to find where you’re going. Unlike an airport, there’s no security so you c.. Read more »an show up five minutes before the train leaves. The station has quiet rooms, restrooms, shops, etc. If you take an Uber/Bolt, go to the top floor where the parking lot is to be picked up.
01.08.23
Moblle
It’s a well kept modern train station connected to a mall with many great stores to visit during a stopover .I wouldn’t recommend arriving too early for your journey as there aren’t many benches available and the station tends to ge.. Read more »t crowded especially during weekends and holidays.
01.08.23
Olena
Very big railway station with direct access to the shopping center. However, it is totally unfriendly for the handicapped ♿️. In addition, in order you get to the WC you need to have national currency coins, which can be a big problem if you are a f.. Read more »oreign tourist who has a transfer there late in the evening. Couldn't also understand the policy of closing the passages in the evening. In order to get to my platform I had to use 100 stairs with a heave bag. Noone cares
31.07.23
Hayashi
There is WC at the main station. The Train station is nice and surprisingly it is quite clean.
13.07.23
Robin
A very nice, modern train station. Very efficient except for the fact that too few ticket booths were open. A 25 minute wait for a train ticket is not great.
14.06.23
Marin
Can't complain, has everything you need for a station and a LOT of signs, just walk slow and you're getting there
23.05.23
Gitty
Station is clean with lots of shops. There's a 4pln charge to use the bathrooms.
10.05.23
Architect
Very poor description of the itinerary.
Very bad and complicated.
There is complete chaos..the worst station I've found in Europe and they don't speak English fluently.
08.05.23
Charles
Warm inside with free Wi-Fi, Cafeteria, stalls and coffee vending machine. You will need 4 zlotys to use the washrooms
24.01.23
Matthew
You can't use the luggage storage lockers as theirs no way to get change anywhere in the airport. Unless you got 12zl worth of coins sitting around, your SOL
20.11.22
Kamil
Good morning reviews reader's,
I had beautiful journey today with PKP IC. All on time and very clean train. It has been very long time since I last travel with Polish trains but I loved my journey to Krakow.
Now at the station and I'm very .. Read more »happy with facilities and services here.
I know opinions help and count but everyone has his own expectations so choose PKP and see it for yourself.
Thank you PKP
21.10.22
lisa
The luggage situation is terrible. Lockers are full and distributed around various corners, so you can't even get an overview. Had two hours left and wanted to spend them in the old town, couldn't find locker, got in queue for human baggage.. Read more » services, stood there for half an hour while the line behind us got even longer, figured there was no way to tell how long the queue would be at pick up and it was not worth the stress, so we went and spent two extra hours at the airport. Thanks for nothing then!!!
19.10.22
roblox
Terrible busy station which is very hard to find your ticket machine as not all have the same train company you're travelling on. 1 extra star as they're heloing Ukrainian people arriving and giving out free coffee for them
08.08.22
O
It seems that the management of the station is more concerned about making a profit from station's retail stores than about providing transport services. The work of the ticket offices is terribly organized - on the evening of August 17 it was i.. Read more »mpossible to buy a ticket, even if you arrived at the station an hour before the train departed. Instead of selling tickets, cashiers spend most of their time talking with people who don't know which ticket they need to buy.
Also, there is no possibility to get some kind of certificate about inoperability of their ticket offices to avoid paying an extra 20 zł for a ticket when buying in a train.
16.07.22
asif
Big, busy, but with quick and helpful staff. Food court, convenience stores, all other facilities are available downstairs. Bus service is just outside, Old city is on a walking distance of 15 minutes. All big departmental stores with international .. Read more »brands are just outside. A lovely place with a diversity of people. Trains for all domestic and international destinations are available.
04.07.22
Anders
Information on how to get tickets is completely lacking. There are self-service ticket machines, but they do not seem to include regional trains. Information desk was represented by 7 empty chairs. We had to stand in line 45 minutes for the ticket de.. Read more »sk, not even knowing if we’re in the right line. All in all our 20 minute trip took us two hours.
31.05.22
Gary
Still refugees arriving, but helpful staff everywhere. Clean and tidy, easy to find platform andots of shops
01.02.22
Václav
Kinda pretty train station. Everything is well labeled so you always know where you are going and so on.
23.01.22
Elzbieta
The train station is quite huge, although not as many trains, as you would be expected. Just one small coffee was open, which is great, obviously not enough selection of food. Plenty of security police, which is very strange, even for polish born.
16.12.21
adrian
Very nicely laid out station, with signs, notifications & announcements made in English, as well as Polish. Very helpful for the international traveler. Beneath the Galeria Mall, about 15 minutes walk from the barbican gate of Old Town (Stare Mie.. Read more »sto)
06.12.21
Zainab
Stayed briefly but the view of the train station is magnificent. Will definitely come back for proper exploring. ?
05.11.21
Max
Extremely difficult to find any help in english, the information desk was unattended. The staff at the ticket office kept telling us to go ask someone else for info. After asking 3 different employees who couldn't tell us where was our bus, we e.. Read more »ventually missed it : ).
19.09.21
George
Very modern and clean train station with an huge shopping mall.
01.07.21
Ajla
Clean, organized but trains like have no plane when to drive
23.06.21
Bram
Very nice station with a lot of features, shops and foodstation.
Nice station if you need to wait long for a transfer
11.06.21
Grzegorz
Cracow Central Railway Station was built by architect Peter #Rosenbaum in 1844-1846 with neo-Renaissance decorations like turrets and crenellations, currently totally unrecognisable due to modifications.
31.03.21
Raul
Was well organized and good service and it’s prime location makes it easy to reach prime location with ease
25.03.21
Vidhi
Easy to find trains and buses. Many shops to grab food. It would have been better if they had more benches to sit.
05.01.21
Александр
Great train station
22.09.20
Frédéric
The train station is clean. However the rail replacement service is not very intuitively organised. One had to register at ticket office 1 and wait in the main hall until a guide leads the way to the busses.
There were few personnel with a good comma.. Read more »nd of English. Nobody bothered to help with a defective luggage locker.
01.09.20
sven
It is very clean and beautiful for shoping
13.08.20
dixtody
Nice train station, but there is one thing...
personally, I don't like train stations in shopping centers.
28.07.20
Craig
Large well signposted station with good links to buses and an adjoining shopping mall.
28.02.20
SAMET
Krakow is absolutely better than Warsaw. Maybe it is not big and it’s not easy to travel but you can find everything together. In small city has 2 big universities and all the night and day times every where is crowded. You can find 24 hours op.. Read more »en markets which is not usual in many European cities. Krakow old town is also very nice with a big square closed market and cathedral. And don’t forget to visit river side and castle...
24.01.20
alan
Very modern train station, with very modern trains. Good facilities, catering well for disabled persons.
31.08.19
Jackie
No problem with transport. Young lady we spoken to to obtain our ticket was very helpful.