Berlin Tegel Airport has received mixed reviews from travelers. While some appreciate the convenience and efficiency of the airport, others have had negative experiences. The airport's security lines can either move smoothly or at a slow pace, depending on the staff overseeing them. Terminal C's restrooms have been reported to be in questionable condition, while Terminals A and B are generally clean. It is unfortunate that the same level of care and professionalism is not consistent throughout the entire airport. The amenities at Terminal C departures are limited, with only a kiosk selling sandwiches and muffins. Duty-free shopping options are also disappointing, particularly for those looking for cigarettes or tobacco. On the positive side, the airport is commended for its strict but friendly staff. It is recommended by some for its convenience to certain suburbs. However, others criticize the airport for its outdated appearance and lack of shops. Despite the mixed reviews, the airport is generally described as easy to navigate, clean, and with a relaxing atmosphere. Some travelers express a desire to pass through the airport again, while others feel it is the worst airport they have encountered in their travels. In September 2020, the airport had fewer passengers due to the ongoing pandemic, resulting in shorter queues and efficient check-in. However, some passengers were dissatisfied with the restrictions on terminal access and the behavior of certain staff members. Overall, Berlin Tegel Airport has its pros and cons, and opinions vary depending on individual experiences.
Address:
Zufahrt zum Flughafen Tegel, Berlin
11.04.23
Mark
It’s certainly not the worst airport I have ever flown out of, but there are a number of areas that could use some improvement. Depending on the staff members that are overseeing a security line it will either move seamlessly, or it will move a.. Read more »t a painstakingly slow pace. And similarly, all the rest rooms in Terminal C tend to be in iffy condition (if you know what I mean), whereas Terminal A & B is generally spotless. It would be nice if the same level of care and professionalism could be extended across the entire airport rather than disseminated in a seemingly arbitrary fashion. 2.5 / 5 stars —> rounded up to 3 / 5 overall.
19.10.20
Laura
For a city as big as Berlin I am surprised the airport is so bad. Terminal C departures is literally just a room with a kiosk in the middle of it selling sandwiches and muffins. The room is crowded with people, as there's about 10 departure gate.. Read more »s within it, and everyone is sat on plastic chairs. Absolutely no shops other than duty free, which in itself is also terrible. For anyone hoping to buy duty free cigarettes or tobacco, I really wouldn't bother. They have no tobacco for sale, and only three options of cigarettes, priced at about €60 for 200. Worst airport for amenities that I have been to.
08.10.20
Tim
Fabulous Airport with very strick but super friendly staff. Very convenient for certain suburbs. Recommended
03.10.20
Roger
For 20 years I have been in different airports around the world, Berlin Tegel is by far the WORST. It seems it has stopped in the 60’s. The shops before the boarding are were closed or with empty shelves. The staff from a coffee company rude, t.. Read more »he supporting staff from the company that I fly with the same. After passing the safety checkpoint I was in the boarding area with a vending machine to support my 3 hours waiting to my flight which was delay. In my small home town it is so much better and this is an airport from the capital of the most rich and powerful country in Europe.
20.09.20
Ojo
The airport is very easy to navigate and the staff do help a lot.apart that is very clean. The atmosphere is quite relaxing. I wish to pass through this excellent airport again.
13.09.20
Muhammad
This is a very functional and efficient airport. The extended terminals are also equipped with basuc necessities. The parking around the airport are adequate, but divided into different tiers considering the proximity to the terminals. Taxi stand is .. Read more »clearly marked. The airport caters more Europe bound flights where there are no requirement fir immigration. The terminals have adequate options for dining. At times these are crowded.
08.09.20
Photo
The fastest airport in the world ... only one minute from cab ? to airport gate. Highly recommended. Soo sad that it will close by October 31 2020
02.09.20
Piotr
contrary to the opinions, I cannot write a bad word about this airport. not much is happening at the airport during a pandemic. no queues, efficient check-in. clean and tidy.
02.09.20
Vladimir
A very convenient location within easy reach by cheap public transport from Berlin. Still not many passengers in September 2020 due to covid.
01.09.20
Theo
Very bad experience ! We're allowed to go inside our departure's terminal only 2 hour before the flight because of the Covid-19. It's understandable, but why are you keeping open the Terminal A with coffees and restaurant instead of di.. Read more »spatching people on all your terminals ? Furthermore, the hotess who is welcoming us at the Terminal C is cold and not welcoming. Her colleague speak to the people while puting her mask down, it's not professionnal and dangerous. If I can go somewhere else for a flight, I'll !
29.08.20
ketan
No direction towards baggage.. very small space for baggage when I came from Amsterdam so I couldn't locate it..once I got out and asked security person she said it's too late now I can't go inside and collect the baggage..she sent me .. Read more »to baggage service center and they charged me 25 Euro for " forgetting " to collect the luggage just after 5 mins of arrival... worker in baggage center was very arrogant until I paid the amount all of sudden she talked nicely..she did ask me if I wanted a receipt that too hand written..seems fishy
28.08.20
Jude
Simply the worst, no other airport would ever compete Tegel airport to this title, take my word for it.
27.08.20
Drazen
Bad passenger experience, hopefully it will be closed soon for ever
21.08.20
Anja
Small and best airport in Berlin! Quick check-in and security checks and so close to Berlin City (in less than 30 minutes!) It will be greatly missed when it's closed down end of this year!
17.08.20
Bastian
Not quite state of the art for the capital of one of Europe's richest countries..
19.02.20
gimlet
Plenty of seats, plenty of chargers, I am happy. Yes, security line was long but not worse than any other airport IMHO. Sure, there are not a lot of restaurants or bars, but I find it peculiar that so many people complain about it... I was at termina.. Read more »l A and there were plenty enough (for me) to choose from, and price was... well, airport price. Super easy to get to/from city center... Overall I do not understand the low reviews; I liked it.
07.11.19
Jo
By far the worst air port I have ever been. Crowded, old, dirty, ugly. Steep stairs, you have to walk up and outside. The security check is a joke, they are highly inefficient and it takes forever. I just missed my plane for the first time ever (and .. Read more »I am a frequent flyer) because the security queue was more than 1 hour of waiting and the stuff very slow and rude. After the security check there is just nothing, no infrastructure at all.
Avoid if possible, almost all airports Ive
been to are better!
01.11.19
atoosa
Very small airport with not really much facilities compared to airports like Singapore or even Frankfurt. Not much of a choice for food specially if you are vegetarian or vegan and have a longer stay there it’s better to have your own food or s.. Read more »omething eatable. I came to Berlin a few days ago and we had to wait for our luggage almost over an hour without any explanation or even taking notice of the problem! The airport sanitary is horrible like all airports in Germany, i have been flying from and to Germany over many years and nothing has changed about the cleaning system in airports. Wish you every one a nice flight anyway 🍀
08.08.19
Anton
Really small and crowded airport. I was travelling without luggage so I passed all security checks quite quickly however I saw really long queues which moved excruciatingly slow. The worst part is the waiting area after the boarding pass check. There.. Read more » is too little space, no smoking area, only one tiny shop with almost no selection and a tiny bar. I have travelled a lot and have seen only one airport worse than this one. The only good thing is the friendly service at the shop yet this certainly can't improve the whole impression of the airport.
28.06.19
Sumanta
Have been here several times in past three years. The airport is very small and over crowded. However it appeared to be efficient, at least in my perspective. The Lufthansa flights are from terminal a, b and c. While eurowings are from terminal d. Th.. Read more »e best way to get to airport is by buses. I had taken the bus X9 from zoo to the airport. Since the signs in the airport are very few it can be confusing at some instances. For international traveller there is a tourist information center. That is very helpful and they speak English.
21.05.19
Michelle
Don't bother turning up early for your flight
This is a tiny airport with some shops and restaurants, all of which are painfully overpriced.
We showed up 2 hours before out flight to be told that the gate was closed and we would need to wait s.. Read more »omewhere (any where) until it opened.
That's said, it's easy to access from central Berlin via bus and is incredibly cheap to do so. In true German style, everything is efficient, but a bit souless.
26.04.19
Mirosław
I often use this airport as I live nearby in Szczecin. Although this airport is not so huuuuge as other European ones but this fact adds some charm. Everything is well marked, its not possible to get lost, staff are friendly. What else? I do recommen.. Read more »d using it.
27.10.18
Johnny
Many locals love this airport as you can often turn up and walk through the security lines that are at every gate and straight onto your plane. It’s small and functional and not what you’d expect for a city with Berlin’s stature. Bu.. Read more »t there is pretty much nothing to do here with a pretty average selection of shops and restaurants compared with what you have come to expect in modern airports. It’s days are numbered though and while some will miss its’ location and speedy boarding others will enjoy the facilities and polish that a new modern airport can bring.
16.10.18
Ștefan
Quite indifferent staff. Small and boring. The interior of the terminal I've been in to is A02 or 3 for LH2049 to München.
Large queue at luggage check-in, staff ignoring passengers, and chit-chatting about minor things. Unmanned luggage c.. Read more »heckin stations. Gate changed and this was announced only verbally at the luggage checkin. On the display, the other gate was shown. The baggage check in was not done through the counters near the actual gate, which would make sense.They should keep the information in sync. And perhaps the hiring standards and criteria should be revised.
At hand luggage verification/check many people have cut in line. Right in front of me. They basically shoved themselves in front. It seems that they were part of the plane staff. They should have made a designated path for the staff. It's very rude to cut in line.
Oh and you must also show your boarding pass at the hand luggage check. They dismissed one passenger because there was something wrong with his boarding pass. This might be justified, but it's not expected to be in scope of this check phase. There should be signs or posters advising people to prepare their boarding passes.
The staff asked to see my backpack as it came out the X-ray thing. "Do you have three lighters ?" she asked. Big deal I thought. "Yes I do" I said. "You can carry only one". And then she made me choose one out of my three very nice lighters. Another guy took the lighters from her and threw them in a storage box. They should put a sign at baggage check in stating that only one lighter is allowed. Please put the rest in your checked in luggage.
Small waiting area, limited shops, no smoking area (even though it was announced that smoking is allowed only in designated areas).
Some displays don't seem to work showing only "NO STREAM".
Of course I needed to show my boarding pass again when boarding time came. But before I got the chance to show her my boarding pass, I was asked to wait. She went to talk on the phone. Came back after few minutes. All I needed to do is to scan the barcode.
Automated counters should have been installed, and the people should be called in only when there's an emergency or something.
While getting on the bus, the driver went out for a few minutes himself. He texted on the phone something.
Pluses: The toilet seemed to be clean. There is a quite nice seating area upstairs, which very few people use. Good thing they have neat USB charging ports. Too bad the nice place upstairs is not handi-accessible..
I'm writing this, because, at the time writing this, I was very, very, very bored in the airport and anyway, nobody will read this. But this review is intended for the airport management.
Please revise your process, raise your hiring standards, this airport is one of the saddest I've ever been to.
I'm feeling a bit concerned about the profesionalism of the staff involved. How do you ensure the safe operation of this airport?
Later edit: 20 mins late for take off. I don't care if I will miss my connection. I just want them to take it slowly, and figure out correctly all the pre-flight procedures and stuff.
3.4 / 48
