Airport Burgas

Airport Burgas is a small and relatively modern airport located in Burgas, Bulgaria. Despite its size, the airport has received mixed feedback from travelers. Some passengers mentioned that the security process was relatively fast, while others experienced delays in baggage claim with no apparent reason. The staff at the airport were described as unenthusiastic and rude, particularly at the check-in and boarding pass check counters. There were instances where passengers were not allowed to enter the duty-free area and had to wait outside without any explanation. Passengers also complained about the treatment of priority passengers, who were made to wait outside under scorching temperatures with no shade. The boarding process was also described as inefficient, with only one set of stairs available for all passengers. In addition to the poor service, the airport was criticized for its lack of control over queues, cramped spaces, and lack of ventilation. Some passengers reported feeling sick and children even vomited in the queues. The lack of specific information on departure boards was also mentioned as a downside. On a positive note, the airport was commended for its children's room, which was described as small but clean. Some passengers also praised the accessibility and facilities for disabled passengers. Overall, Airport Burgas was seen as a small and relatively average airport, with a mix of positive and negative experiences. The staff was described as friendly by some, but inefficient and disrespectful by others. The limited food options and uncomfortable seating were also mentioned as drawbacks.